worm residue

  • Thread starter Thread starter jerry
  • Start date Start date
J

jerry

Hello, I am frustrated with some of the "help" I'm
getting to get my wife's computer back over 90% from our
current 60% or so. I have tried to follow Microsoft's 1-2-
3 (it's so easy) steps to prevent further damage but have
been thwarted in my attempts to download the updates. For
Service Pack 1 I get a setup error"Setup could not verify
the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer." I
have also received the following message for about 30 of
the additional suggested upgrades, " "The software you are
installing has not passed Windows Logo testing to verify
its compatibility with Windows XP. The software will not
be installed. Contact your system administrator." WELL,
NOW WHAT DO I DO IF I CAN'T LOAD THESE UPDATES? HELP!
 
Jerry;
For integrity of update.inf:
Try these one at a time.
Please post back with the solution that resolved it for you.

1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.
4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot
5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot
6. Start/Run
Type "cmd" ENTER
a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.
e.
Type "regsvr32 gpkcsp.dll" ENTER
Type "regsvr32 sccbase.dll" ENTER
Type "regsvr32 slbcsp.dll" ENTER
Close the box and install the patch.
7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

For Windows Logo testing:
Follow this:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for:
"When installing an update you receive the following message:
"Software you are installing has not passed Windows Logo testing""
 
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