Works 2000

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Barbara

I'm not sure where to post this, so please forgive the cross-posting. I
purchased Microsoft Works 2000 off of eBay. It came with the CD-Key but I
lost the piece of paper it was wrote down on. The product id # is
06300-OEM-0046693-61231. It has a total of 7 disc' in my set. Do I need to
call Microsoft or can I email them to get it so I can install Word 2000? I
thought when I wrote it down in my book that I write all important stuff in
but it was the wrong one. Thanks for any help you can give me. Peace.
Barb aka SpicyGirl
 
You'll have to contact the eBay seller and ask them for help.
Microsoft does not issue Product Keys for OEM versions
of it's software programs. That responsibility is with the seller.
If the seller cannot help you, I'm afraid you're out of luck.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------


| I'm not sure where to post this, so please forgive the cross-posting. I
| purchased Microsoft Works 2000 off of eBay. It came with the CD-Key but I
| lost the piece of paper it was wrote down on. The product id # is
| 06300-OEM-0046693-61231. It has a total of 7 disc' in my set. Do I need to
| call Microsoft or can I email them to get it so I can install Word 2000? I
| thought when I wrote it down in my book that I write all important stuff in
| but it was the wrong one. Thanks for any help you can give me. Peace.
| Barb aka SpicyGirl
|
|
 
Call 1-800-936-5700 press 0 for customer service and ask
for a product key. They'll get you to read from the disk
likely, and there is no charge.
 
"To replace OEM software media, you must contact the OEM
where you acquired the hardware and software. If that OEM is
no longer in business, you can contact Microsoft Sales Information
at (800) 426-9400 for more information about alternatives for acquiring
genuine software. To determine whether your software is eligible for
replacement, you can call the OEM System Builder hotline at
(800) 325-1233 Monday - Friday, 5:30 AM - 5:00 P.M. Pacific time zone".

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
 
I'm not sure where to post this, so please forgive the cross-posting. I
purchased Microsoft Works 2000 off of eBay. It came with the CD-Key but I
lost the piece of paper it was wrote down on. The product id # is
06300-OEM-0046693-61231. It has a total of 7 disc' in my set. Do I need to
call Microsoft or can I email them to get it so I can install Word 2000? I
thought when I wrote it down in my book that I write all important stuff in
but it was the wrong one. Thanks for any help you can give me. Peace.
Barb aka SpicyGirl
Click to expand...

You need to contact the vendor you purchased it from off eBay.
Perhaps they can assist you with a copy of the CD Key. Otherwise, you
may be out of luck. You can try to call MS Customer service, but
since you purchased Works 2000 from eBay, I don't believe they will be
of any help.

You might consider downloading a free program that looks and does the
same thing as MS Word 2000 and is file compatible. A rather large
download but well worth it. Open Office.

www.openoffice.org

Or the very nice (also free) 602 Office Suite.

http://www.software602.com/products/pcs/
 
Very good, HOWEVER Microsoft WILL Make KEYS FOR OEM
SOFTWARE. Which was the question, thank you.
 
I have OpenOffice. Does it work with Adobe Acrobat PDF? I use Word so I can
make PDF's for a variety of things. I have contacted the seller and am
awaiting a reply from them. Oh well, I have been considering upgrading to
the new version of Works. Thanks for all of your replies. You guys are the
best! :-)
Barb aka SpicyGirl
 
Kelly said:
Very good, HOWEVER Microsoft WILL Make KEYS FOR OEM
SOFTWARE. Which was the question, thank you.
Click to expand...

No, dear, they won't. Now run along, there's a good girl, and get back to
painting your nails, or dying your hair or whatever it is bimbos do. Leave
the computer stuff to those, like Carey, who know what they're on about.
Your posts will only serve to confuse the original poster and give her false
hope.

This is a direct quote from the OEM EULA:

"PRODUCT SUPPORT. SOFTWARE support for the SOFTWARE is not provided by MS,
Microsoft Corporation, or their affiliates or subsidiaries. For product
support, please refer to Manufacturer's support number provided in the
documentation for the HARDWARE. Should you have any questions concerning
this EULA, or if you desire to contact Manufacturer for any other reason,
please refer to the address provided in the documentation for the HARDWARE."

The person who sold it to her was in violation of eBay's listing policy.
Ebay expressly forbids the sale of OEM licences - unless, of course, it is
accompanied by the hardware it was originally sold with.
 
Greetings --

I'm afraid I've bad news for you: you've been swindled. You
should immediately contact your credit card company, if that's how you
paid for the software, to stop payment. You should also immediately
notify eBay that their "service" is, once again, being used to sell
pirated software. (Not that it'll come to any surprise to them.) You
could even try contacting the seller to get your money back, as
there's a very slim chance that he/she did not know the restrictions
of an OEM license.

You see, unless you received an entire computer wrapped around
that copy of Works, you do not have a legitimate license to use it.
An OEM license, which you clearly have, must be sold with an entire PC
and is _permanently_ bound to the first PC on which it's installed.
An OEM license, once installed, is not legally transferable to another
computer under _any_ circumstances. The only legitimate way to
transfer the ownership of an installed OEM license is to transfer
ownership of the entire PC.

Microsoft will not and cannot help you with any problems arising
from an OEM license, as another of the OEM license's restrictions is
that all support must be provided by the manufacturer of the computer
with which the license was initially sold.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
Bruce said:
Greetings --

I'm afraid I've bad news for you: you've been swindled. You
should immediately contact your credit card company, if that's how you
paid for the software, to stop payment. You should also immediately
notify eBay that their "service" is, once again, being used to sell
pirated software. (Not that it'll come to any surprise to them.) You
could even try contacting the seller to get your money back, as
there's a very slim chance that he/she did not know the restrictions
of an OEM license.

You see, unless you received an entire computer wrapped around
that copy of Works, you do not have a legitimate license to use it.
An OEM license, which you clearly have, must be sold with an entire PC
and is _permanently_ bound to the first PC on which it's installed.
An OEM license, once installed, is not legally transferable to another
computer under _any_ circumstances. The only legitimate way to
transfer the ownership of an installed OEM license is to transfer
ownership of the entire PC.

Microsoft will not and cannot help you with any problems arising
from an OEM license, as another of the OEM license's restrictions is
that all support must be provided by the manufacturer of the computer
with which the license was initially sold.


Bruce Chambers
Click to expand...

Office, Bruce - she already had Works.
 
Pardon me miss THANG but I do work for Microsoft Customer
Service and we do indeedy create product keys for OEM
software. One of the very few free things we do offer OEM
customers. So put your own nail polish down if you can
stop sniffing it long enough and call to see for
yourself. 1-800-936-5700.
-----Original Message-----


No, dear, they won't. Now run along, there's a good girl, and get back to
painting your nails, or dying your hair or whatever it is bimbos do. Leave
the computer stuff to those, like Carey, who know what they're on about.
Your posts will only serve to confuse the original poster and give her false
hope.

This is a direct quote from the OEM EULA:

"PRODUCT SUPPORT. SOFTWARE support for the SOFTWARE is not provided by MS,
Microsoft Corporation, or their affiliates or subsidiaries. For product
support, please refer to Manufacturer's support number provided in the
documentation for the HARDWARE. Should you have any questions concerning
this EULA, or if you desire to contact Manufacturer for any other reason,
please refer to the address provided in the
Click to expand...
documentation for the HARDWARE."
 
Kelly said:
Pardon me miss THANG but I do work for Microsoft Customer
Service and we do indeedy create product keys for OEM
software. One of the very few free things we do offer OEM
customers. So put your own nail polish down if you can
stop sniffing it long enough and call to see for
yourself. 1-800-936-5700.
Click to expand...

Oh Hades - not only is it stupid, it's delusional as well!

1) You do *NOT* work for MS as MS employees don't post using the CDO -
they know how to use a real newsreader.
2) They are required to state their full names and have a disclaimer in
their signatures.
3) MS employees know that MS doesn't offer replacement keys or media to
OEM customers.
5) MS employees know the basics of the various EULAs. They also don't
dispute their own Knowledge Base.

But, just to humour you, I called MS support - and they confirmed that they
do *NOT* offer any support - or replacement keys and/or media - to those who
bought their applications OEM.

Let me guess - you model yourself on Reese Witherspoon in /Legally Blonde/,
right? Except I don't believe she pretended to be an MS employee...

You can post a message here - for the attention of Mike Brannigan (a REAL MS
employee) and he will confirm what I've told you.
 
Why would you call MS support, Miss Prick? Why not ask Bill Gates at your
weekly dinner meeting. Coo-Coo! Coo-Coo! And it's not even spring.
 
Miss Perspicacia Tick (a.k.a Amethyst, Cassandra, and many other aliases),
your posts are extremely rude, and counter-productive.

1) This is a Microsoft newsgroup designed to help people with questions
about Microsoft products.
2) People have a right to ask questions and make mistakes.
3) This is not English class. (Especially since you make MANY spelling and
grammar errors yourself)
4) Not everyone here speaks fluent English
5) If someone isn't following USENET etiquette, politely inform them of
their error if you expect them to listen. Calling them a moron is just
going to cause them to label you as a jacka**, and they will not listen.
6) This is a newsgroup to help
(http://dictionary.reference.com/search?q=help) people, not criticise them
and be demeaning towards them.
7) If they post something off-topic, politely ask them to post in the
correct newsgroup.
8) If someone posts an incorrect solution, politely correct them.

-Being rude and demeaning as you are, only makes yourself appear
unintelligent, immature, insecure, and just plain isn't nice.

-If you are as intelligent as you try to appear to be, you would understand
that attacking people, is a very inferior thing to do. Are you so insecure
in life that you have to resort to attacking people about trivial things in
a Microsoft newsgroup? Are you so insecure that you can't stop and say to
yourself, "OK, this person just did something wrong. Why did they do it?
Was it on purpose?" and then respond politely. Are you so insecure that you
have to attack people who already are struggling with computer, and belittle
them even more, thus making yourself feel like some wolf that's establishing
its dominance? Are you so insecure that you have to act like some wild
animal, and belittle people, to make yourself feel dominant and superior?

Why do you feel the need to insult people? Nothing good comes of it. There
is no need for it. If you can think of a single reason for why we should
insult people, please tell us.
 
Miss Perspicacia Tick (a.k.a Amethyst, Cassandra, and many other aliases),
your posts are extremely rude, and counter-productive.

1) This is a Microsoft newsgroup designed to help people with questions
about Microsoft products.
2) People have a right to ask questions and make mistakes.
3) This is not English class. (Especially since you make MANY spelling and
grammar errors yourself)
4) Not everyone here speaks fluent English
5) If someone isn't following USENET etiquette, politely inform them of
their error if you expect them to listen. Calling them a moron is just
going to cause them to label you as a jacka**, and they will not listen.
6) This is a newsgroup to help
(http://dictionary.reference.com/search?q=help) people, not criticise them
and be demeaning towards them.
7) If they post something off-topic, politely ask them to post in the
correct newsgroup.
8) If someone posts an incorrect solution, politely correct them.

-Being rude and demeaning as you are, only makes yourself appear
unintelligent, immature, insecure, and just plain isn't nice.

-If you are as intelligent as you try to appear to be, you would understand
that attacking people, is a very inferior thing to do. Are you so insecure
in life that you have to resort to attacking people about trivial things in
a Microsoft newsgroup? Are you so insecure that you can't stop and say to
yourself, "OK, this person just did something wrong. Why did they do it?
Was it on purpose?" and then respond politely. Are you so insecure that you
have to attack people who already are struggling with computer, and belittle
them even more, thus making yourself feel like some wolf that's establishing
its dominance? Are you so insecure that you have to act like some wild
animal, and belittle people, to make yourself feel dominant and superior?

Why do you feel the need to insult people? Nothing good comes of it. There
is no need for it. If you can think of a single reason for why we should
insult people, please tell us.
 
Yes, well, there are a number of things that MS say they won't do but in the
interest of Customer Satisfaction, they will. For example, an OEM released a
new OEM system, a good little machine really except for the OEM price tag.
However, some of the promotional leaflets said that it came with MS Works
Suite (which includes MS Word) but only came with MS Works. When the first
few calls rolled in MS checked it out, found the typo's around the place,
contacted the OEM and advised of the misrepresentation and the OEM recalled
the documentation and amended it. However, for the first few customer's that
reported it, MS forked out for MS Works Suite. Whilst Works Suite isn't
much, over 50+ customers, it does pile up.

This doesn't mean they will do whatever to make you happy because let's face
it, it is a business. However, when it comes down to it, they do help out
when and where they can.

I know the EULA says that no support will be provided, they will gen new
CD-Keys. So long as it is an original CD (i.e. the CD has a part number that
returns a key for the product) and not some recovery CD produced by the OEM.
If you want to check up, check up yourself and not contact someone that you
think works for MS. Actually call them yourself. Then again, where you are
the rules of engagement may be different, whilst it is a global company,
with global policies, each subsidiary may play by different rules.
 
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