Working in the Contact Window

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Guest

When I click the new contact button and the window opens there should be
three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does
not show the "Insert" tab and I can't figure out how to get it to come up.
Any help would be appreciated. I'm using Windows XP Professional and Office
Professional 2007.
 
Why do you think there should be an insert tab, I don't have it in my
Outlook 2007
 
I have one and so should both of you. It's the Tab with Insert Item,
Attachment, Signature etc on it. Quite an important one!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.
 
I have an insert tab for calendar and email but not for contacts. Do you
really have an insert tab for contacts - why would you insert an attachment
or signature?
 
After going through five different books at Barnes and Noble on Outlook each
showed an example with the three tabs. At least I know I'm not the only one.
I'm still interested in a fix or a reason why we are different, if anyone
knows.
 
I would insert an attachment for many reasons. Here are a few examples:

I send this client a quote for training and attach a hyperlink to the Quote
on the shared drive of the server.
I have a staff member as a Contact and hyperlink thier job description in.



--
I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.
 
After thinking about it, I agree it has some uses that would be nice. That
being said, how do I get the insert tab to be added to my contacts. When I
installed, I never had any problems or error messages (upgraded from 2003).
Would appreciate any hints. I guess I am also wondering if I am missing any
other tabs in other areas.
 
Okay, I uninstalled office and then reinstalled. I still do not have an
insert tab when I open up an Outlook 2007 contact. Does anyone have a
suggestion on how I can get the insert tab.
 
For anyone who has the problem with the insert tab not showing up for
contacts, I thought I might advise you of what has happened to me.

I called Microsoft and it took them about 1.5 hours to "fix" the problem.
What they finally had me do was to delete the addins folder in the registry.
Once they did that, I had the insert tab but Business Contact Manager
disappeared. After several hours on the phone with Microsoft and several
more hours on my own, I still do not have BCM. I have done a repair,
add/remove and a complete uninstall and reinstall and not any closer to a
resolution. The bottom line is terrible Microsoft support and not ownership
by Microsoft for resolving the problem even though they caused it.

I feel better having vented my frustration and don't really expect any help
but if someone has an idea, I am all ears.
 
I guess I did not mention in the post that I had BCM because I didn't
realize it would have any impact on the problem at hand. In looking back
now, that may not have been such a good decision.

--

Neil


Russ Valentine said:
I don't, but why did you leave secret the fact that you are using BCM?
Click to expand...
 
By the way, I did advise Microsoft support that I had BCM before they
started any suggestions for my problem. I did not mention it in this NG as
an oversight

--

Neil


Remove ABCD from Email address to reply said:
I guess I did not mention in the post that I had BCM because I didn't
realize it would have any impact on the problem at hand. In looking back
now, that may not have been such a good decision.

--

Neil


Russ Valentine said:
I don't, but why did you leave secret the fact that you are using BCM?
--
Russ Valentine
[MVP-Outlook]
Remove ABCD from Email address to reply said:
For anyone who has the problem with the insert tab not showing up for
contacts, I thought I might advise you of what has happened to me.

I called Microsoft and it took them about 1.5 hours to "fix" the
problem. What they finally had me do was to delete the addins folder in
the registry. Once they did that, I had the insert tab but Business
Contact Manager disappeared. After several hours on the phone with
Microsoft and several more hours on my own, I still do not have BCM. I
have done a repair, add/remove and a complete uninstall and reinstall
and not any closer to a resolution. The bottom line is terrible
Microsoft support and not ownership by Microsoft for resolving the
problem even though they caused it.

I feel better having vented my frustration and don't really expect any
help but if someone has an idea, I am all ears.
--

Neil


in message After thinking about it, I agree it has some uses that would be nice.
That being said, how do I get the insert tab to be added to my
contacts. When I installed, I never had any problems or error messages
(upgraded from 2003). Would appreciate any hints. I guess I am also
wondering if I am missing any other tabs in other areas.

--

Neil


message I would insert an attachment for many reasons. Here are a few
examples:

I send this client a quote for training and attach a hyperlink to the
Quote on the shared drive of the server.
I have a staff member as a Contact and hyperlink thier job description
in.



--
I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.
"Remove ABCD from Email address to reply" <[email protected]>
wrote in message I have an insert tab for calendar and email but not for contacts. Do
you really have an insert tab for contacts - why would you insert an
attachment or signature?

--

Neil


message I have one and so should both of you. It's the Tab with Insert Item,
Attachment, Signature etc on it. Quite an important one!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.
"Remove ABCD from Email address to reply" <[email protected]>
wrote in message Why do you think there should be an insert tab, I don't have it in
my Outlook 2007

--

Neil


When I click the new contact button and the window opens there
should be
three tabs labeled "Contact", "Insert" and "Format Text". Mine
however, does
not show the "Insert" tab and I can't figure out how to get it to
come up.
Any help would be appreciated. I'm using Windows XP Professional
and Office
Professional 2007.
Click to expand...
Click to expand...
Click to expand...
 
How about you go ask in the BCM newsgroup as it seems to be a BCM related
issue.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.
 
It makes sense for the Insert tab not to be present on BCM contacts and accounts. Remember that these items are not "real" Outlook contacts. Instead, they are database records that look like Outlook contacts. The database can't store any attachments, so the Insert tab probably is missing to prevent you from adding any.

It seems to me that the remaining question is whether you were missing the Insert tab on contacts in your own default Contacts folder as well.

In any case, since you have an open support incident, you should keep pressing Microsoft to get you back to a state where you have BCM and have the Insert tab in contacts in your default Contacts folder.
 
I do not have the insert tab in either the BCM contacts or Outlook 2007
contacts.

As you say, I have opened a case with MS. MS finally got my BCM installed
and runs fine. Of course, in doing so MS once again got rid of the insert
tab on the Outlook contacts. It is getting very frustrating spending my
days on the phone with"support".

--
Neil


It makes sense for the Insert tab not to be present on BCM contacts and
accounts. Remember that these items are not "real" Outlook contacts.
Instead, they are database records that look like Outlook contacts. The
database can't store any attachments, so the Insert tab probably is missing
to prevent you from adding any.

It seems to me that the remaining question is whether you were missing the
Insert tab on contacts in your own default Contacts folder as well.

In any case, since you have an open support incident, you should keep
pressing Microsoft to get you back to a state where you have BCM and have
the Insert tab in contacts in your default Contacts folder.
 
I am now going to post this issue in the BCM NG. Microsoft just informed me
that this is a know bug and when BCM is installed the insert tab for
contacts in Outlook (not BCM) disappears. I would like to know if this
really happens in all cases.
 
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