Word's SentTo feature doesn't send....

[Julian]

I have two users, one using Word 2002 SP3 and the other using Word 2003 SP1
and both are experiencing the same problem. When they create a document and
click on File\SendTo\Mail Recipient (As Attachment), an email is created
with the Word doc attached, but clicking the SEND button does nothing. In
fact, if we keep clicking the SEND button continuously for a few seconds,
the email eventually gets sent.

Can someone explain what the problem is?

 

[Doug Robbins - Word MVP]

Are you sure that it has not been sent on the first click? On a few
occasions, I have noticed that the message that is created to send the
document is not automatically removed from the screen, but if I go to my
Outlook Sent items folder, the message is there.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP