T terry Jul 8, 2004 #1 unable to open new word documents system just locks up but i can open an exsisting document with no problems
unable to open new word documents system just locks up but i can open an exsisting document with no problems
R Rick \Nutcase\ Rogers Jul 8, 2004 #2 Hi, Locate normal.dot on the system and delete it. Then retry. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP Associate Expert - WindowsXP Expert Zone Windows help - www.rickrogers.org
Hi, Locate normal.dot on the system and delete it. Then retry. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP Associate Expert - WindowsXP Expert Zone Windows help - www.rickrogers.org
T terry Jul 8, 2004 #3 tried that didnt work -----Original Message----- Hi, Locate normal.dot on the system and delete it. Then retry. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP Associate Expert - WindowsXP Expert Zone Windows help - www.rickrogers.org . Click to expand...
tried that didnt work -----Original Message----- Hi, Locate normal.dot on the system and delete it. Then retry. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP Associate Expert - WindowsXP Expert Zone Windows help - www.rickrogers.org . Click to expand...
M Michael Solomon \(MS-MVP Windows Shell/User\) Jul 8, 2004 #4 Have you tried removing and reinstalling word? If yes or if that doesn't resolve it, your next step would be to ask this question on a Word or Office newsgroup.
Have you tried removing and reinstalling word? If yes or if that doesn't resolve it, your next step would be to ask this question on a Word or Office newsgroup.
