Word program will not work

  • Thread starter Thread starter Reg Kissisnger
  • Start date Start date
R

Reg Kissisnger

When I try to log in to the Word program I get a
message "This applicatrion has failed to starat because
MSO97.DLL was not found. Reinstalling the application
may fix this problem.
I then try to reinstall and get the message that I need
to give the 20 didget number on the certificate of
authenticity label. If this the sticker on the bottom of
the box I find to single number that consist of 20 digets.
Can anyone help me,

Thanks
(e-mail address removed)
 
Reg Kissisnger said:
When I try to log in to the Word program I get a
message "This applicatrion has failed to starat because
MSO97.DLL was not found. Reinstalling the application
may fix this problem.
Click to expand...

The MSO97.DLL is on the Office-CD and you can simply copy it from here
to the OFFICE installation folder on the HDD.
 
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