Word Labels

  • Thread starter Thread starter Wanda Grissom
  • Start date Start date
W

Wanda Grissom

I teach Word but have no idea what this student is
talking about. Can someone help him and me. See message
below from the student.


When I first got this computer, I typed a label using the
Word Mail Merge function. Ever since, when I click on a
blank document, I get the address displayed on
my screen and have to delete it before I can move on to
draft whatever I am doing. It is also displayed on my
list of folders. I have tried to delete the words, but
the computer asks if I want to save the new (blank)
document. If I say yes, it requires that I give it a
name, and it still comes up the next time I click on a
new document. If I try to delete the folder, the folder
goes away but the next time I click on a new document,
the address reappears along with the folder designation.
How can I get rid of this address? I have since typed a
number of labels, and the new addresses do not keep
reappearing.
 
Hi, Wanda,

For some reason we've been seeing an epidemic of this problem. Somehow,
people are getting random bits of random documents saved in their Normal.dot
template, so it pops up as the content of a new "blank" document. The
cleanup procedure is here:

http://www.mvps.org/word/FAQs/AppErrors/BlankDocNotBlank.htm

If you can think of any explanation of how or why the problem occurs, we'd
love to hear about it!
 
Seems to me they saved the address (mail merge) to
document 1...which is the first document that opens when
you open word.
 
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