Word documents from Office 2000 unreadable in Windows 7

  • Thread starter Thread starter Pinotage
  • Start date Start date
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Pinotage

After installing Windows 7 and thereafter Office 2007, most word documents
created with Office 2000 and imported from an external backup hard drive will
open but are unreadable. All options to 'select the encoding option to make
the document readable' do not work!
 
If the documents were written to the hard drive by a backup utility, it is
almost certainly necessary to use that same utility to restore the documents
so that they can be used.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com
 
Thanks for your help.
I'm not sure what you mean by 'backup utility' - as I recall I simply
transferred the Word files to the external drive using Nero, prior to
reinstalling Windows XP which I have in turn now upgraded to Windows 7 as
indicated?
 
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