Word could not load the e-mail envelope. This could be caused by a

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I am getting this error message on Outlook Start: What is that all about?

Word could not load the e-mail envelope. This could be caused by a network
connection problem or a problem with the office installation.
 
Hank said:
I am getting this error message on Outlook Start: What is that all about?

Word could not load the e-mail envelope. This could be caused by a network
connection problem or a problem with the office installation.
Click to expand...

Hi Hank,
You need matching Outlook and Word versions to make that feature work. The
workaround is to save the Word document, create a new message in Outlook,
then attach the saved Word document

(by Sue Mosher)
 
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