Word and Works 2003 Product Key Problem

  • Thread starter Thread starter Brian
  • Start date Start date
B

Brian

Hi -

I have Works Suite 2003 and have installed it on a new laptop (Win XP Home
with all updates installed)
However when I try to open Word (2002) which is included in the suite, the
programme opens then asks for the product key. After entering the product
key, I am told that it is the wrong key. The Suite was bought new, unopened
and I have definately not made an error in entering the 25 digits.

Any help with this would be much appreciated,
Thanks,
Brian.
 
I believe the keys are case-sensitive, and it's also often pointed out that
the B and 8 are easily confused. Beyond that, I don't know what to say if
you're getting the key from the Works Suite CD case. Installing the suite
should have done the job, I would have thought. I assume you didn't already
have Word on the computer as part of some version of Office?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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