word 97

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recently upon contacting microsoft support and explaining the the problems I was having with my "me" opperating system it was determined by the tech. support to be corrupt. I was told to save all temp. files I was interested in keeping(which I did) because I had to do a system recovery with my back up disks.I stressed the importance of keeping all the programs that originally came with the computer and was assured numerous times that the disks would bring it back to new. Well everything came back but "word" and "powerpoint"! Now the microsoft store tells me they dont sell 97 anymore, what are my options? word is the primary reason I keep that computer.
 
Oh dear :( One wonders sometimes at the wisdom of support staff who
recommend such actions, presumably from the end of a telephone line. If the
recovery discs did not have the Office programs on them, and you don't have
an alternative OEM disc containing them, they are sadly gone.

Your options are:
1. To go cap in hand to the supplier of the PC and obtain a copy of the
disc, and install it using the original security key code.
2. to obtain a copy of 97 from a black market source and to install it using
the key supplied with PC (You do have the key supplied with the PC?).
3. To buy a more recent version of Word, the Works suite being probably the
cheapest way to obtain it.

I hope you have expressed your displeasure to whoever recommended this
course of action?

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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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