word 2007 crash needs immediate help

[jay sejpal]

Product
Microsoft Office Word

Problem
Stopped working

Date
11/9/2009 6:03 AM

Status
Solution Available

Problem signature
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: mso.dll
Fault Module Version: 12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset: 0003977b
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 342603200

 

[Jay Freedman]

Try the steps at these sites:
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
http://support.microsoft.com/kb/921541
http://www.theofficeexperts.com/word.htm#TroubleshootingWord

Also be aware that everyone who posts here is a user of Word, not a
Microsoft employee; and because the data you posted are useless to anyone
except a Microsoft employee with access to the Office internal code, you
won't get any specific help here.