Word 2003 and Outlook 2003 (both SP2) versions don't match. Fix?

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Guest

The version of Word 2003 is 11.8026.8036.

The version of Outlook 2003 is 11.8010.8036

Problem: Word cannot be used as the Outlook editor if the versions don't
match.

I've tried uninstall of Outlook and Word, the reinstall from source disk,
but nothing changed.

How can I get Outlook's version to come up to Word's version.

I've tried reregistering all dll files.

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http://www.microsoft.com/office/com...2c1e&dg=microsoft.public.outlook.installation
 
Wiley said:
The version of Word 2003 is 11.8026.8036.

The version of Outlook 2003 is 11.8010.8036

Problem: Word cannot be used as the Outlook editor if the versions
don't match.
Click to expand...

But they do match. Thos are the current Office 2003 versions for thos two
apps. I have exactly what you have and Word works fine. You have another
problem.
 
Brian,

OK, that is some important information. Unfortunately, I haven't got a clue
where to go next. All of the popular "solutions" have not offered any
relief. I really don't want to go through a full blown uninstall and
reinstall of Office. There simply has to be some obscure configuration data
or some files that are not where they need to be.

Thanks for verifying the versions.
 
Wiley said:
OK, that is some important information. Unfortunately, I haven't got
a clue where to go next. All of the popular "solutions" have not
offered any relief. I really don't want to go through a full blown
uninstall and reinstall of Office. There simply has to be some
obscure configuration data or some files that are not where they need
to be.
Click to expand...

Have you tried Help>Detect and Repair in any Office application?
 
Brian,

Yes, I've attempted re-registering the apps and OLE component, "Detect &
Repair", checked services (DCOM), uninstalled and reinstalled Word and
Outlook. I can find any more methods to try online. There are a lot of
folks in the same boat. They (We) have all claimed to have tried everything
we can find.

I do have another computer that is working just fine. Before I dump Office
and go through another full install, I think I'm going to do some comparison
of the registry and other obvious configuration information. I might get
lucky and see something that is out of place or missing. It's a long shot.

Do you know if there is a tool that can do a thorough cleanup after an
uninstall of Office 2003? I have no fear of the registry and I understand my
computer very well. Just wondering if there is a checkoff list anywhere of
the residual stuff that should be removed before a new install is attempted.
Thanks for the help.
 
Wiley said:
I do have another computer that is working just fine. Before I dump
Office and go through another full install, I think I'm going to do
some comparison of the registry and other obvious configuration
information. I might get lucky and see something that is out of
place or missing. It's a long shot.
Click to expand...

The regmon tool from http://www.sysinternals.com/Utilities/Regmon.html may
help.
Do you know if there is a tool that can do a thorough cleanup after an
uninstall of Office 2003?
Click to expand...

No, I don't. Microsoft offered cleaner tools for earlier versions of
Outlook, but I don't recall seeing them for Office 2002/2003
 
There is the Windows Installer Cleanup Utility that works with Office 2003 at least. There used to be an msizap.exe that worked on 2002 but I think that the utility has been replaced by the WICU.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brian Tillman asked:

|
|| I do have another computer that is working just fine. Before I dump
|| Office and go through another full install, I think I'm going to do
|| some comparison of the registry and other obvious configuration
|| information. I might get lucky and see something that is out of
|| place or missing. It's a long shot.
|
| The regmon tool from
| http://www.sysinternals.com/Utilities/Regmon.html may help.
|
|| Do you know if there is a tool that can do a thorough cleanup after
|| an uninstall of Office 2003?
|
| No, I don't. Microsoft offered cleaner tools for earlier versions of
| Outlook, but I don't recall seeing them for Office 2002/2003
 
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