Won't Upgrade

  • Thread starter Thread starter William DeBerg
  • Start date Start date
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William DeBerg

just started having a problem with Upgrading my desktop.
Laptop upgrades fine.

The Auto upgrade locks up and will sit there for hours
with no activity. When I stop it and restart the
computer it shows "file Extraction" is not responding.

Using Windows update (non auto) does the same thing. It
downloads the files and stops.

The only other problem I have is with a new hard drive.
It won't save the recycle file properly.

Error: Windows, Device Timeout. "Specified I/O
operation on \Device\Harddisk 1\DR1 was not completed
before the time-out period expired.

Then after several "retry's or cancels" i get a notice
that the system could not save the recycle INI file and I
should save it someplace else. (No idea how to do that).

Are the problems related? What's the next step.
 
-----Original Message-----
just started having a problem with Upgrading my desktop.
Laptop upgrades fine.

The Auto upgrade locks up and will sit there for hours
with no activity. When I stop it and restart the
computer it shows "file Extraction" is not responding.

Using Windows update (non auto) does the same thing. It
downloads the files and stops.

The only other problem I have is with a new hard drive.
It won't save the recycle file properly.

Error: Windows, Device Timeout. "Specified I/O
operation on \Device\Harddisk 1\DR1 was not completed
before the time-out period expired.

Then after several "retry's or cancels" i get a notice
that the system could not save the recycle INI file and I
should save it someplace else. (No idea how to do that).

Are the problems related? What's the next step.
.
Click to expand...

1. Go into your Windows partition, delete "WUTemp" folder.
2. Open %SystemRoot%\System32, rename "Wupdmgr"
and "Wualclt", Reboot.
3. Go back where you renamed those files, and delete the
renamed files, making sure that new ones replaced them.
If not, you will have to go into, "C:\WINDOWS\system32
\dllcache", which to see, you will have to go
into "Control Panel" and then into "Folder Options" and
click on "View", tick "View content of system folders"
and untick "Hide protected operating system files
(Recommended)", then go and copy the files you renamed
back into the System32 folder.
4. Empty you "Recycle Bin" and reboot.
5. Try using "Windows Update" from the link in the "Start
Menu". I too have this problem everytime I use
the "Automatic Update" feature, so I go into the "System
Properties" and turn it off, then I go into "Device
Manager", and set the service for it to "manual" then
stop it. And I just do the updates myself once a week or
so.

Hope this helps, if not you may have to explain what
you've done here to tech support and they will have to
help you further, this is what they told me to do.
 
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