wont turn off

[new to this game]

can anyone help as my XP wont shut down on the start
menu, it wont restart either. the only way i can turn it
off is by switching users and shutting down in another
user or by holding the power button. what have i done
wrong and what can i do to put it right

 

[Alvin A Brown]

Hello

See link below


Windows XP will not shut down
http://www.aumha.org/a/shtdwnxp.htm


Alvin