Won't shutdown

[dbaneb]

My computer wont shutdown VIA the start menu or when
windows updates are done it gives me an error. someting
about a .dd file. Can anyone help?

 

[Thorsten Matzner]

My computer wont shutdown VIA the start menu or when
windows updates are done it gives me an error. someting
about a .dd file. Can anyone help?

See "Resources to Help Troubleshoot Shutdown Problems in Windows XP"
(http://support.microsoft.com/?kbid=308029).