Won't run Windows Update. why?

[Guest]

I go to the updates window. Tells me I have four files to
download, I hit "install", the dialog comes up and tells
me it's preparing to download the files, but after 10
minutes, I've given up. Nothing happens. for days now.
WHY?

 

[Kari [MSFT]]

Have you tried the suggestions in
http://v4.windowsupdate.microsoft.com/troubleshoot/ under "Download stops or
freezes. The Windows Update - Web Page Dialog window appears but download
never starts"?