WMP11 Will Not Work

  • Thread starter Thread starter Mark
  • Start date Start date
M

Mark

When I try to use WMP11 I get the "...has stopped working" and then Windows
shuts it down. I'm using Vista Ultimate. I'd really like to get this working
instead of an alternative program like I did with IE7 and Windows Mail. All
comments and suggestions appreciated.

Thanks
Mark
 
What's the specific fault data for this crash according to the Problem
Reports and Solutions Center control panel's View Problem History for that
particular crash?
 
Is this what you want? Thanks

Problem Event Name: APPCRASH

Application Name: wmplayer.exe

Application Version: 11.0.6001.7000

Application Timestamp: 47919356

Fault Module Name: StackHash_3b2b

Fault Module Version: 6.0.6001.18000

Fault Module Timestamp: 4791a7a6

Exception Code: c0000374

Exception Offset: 000b015d

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 3b2b

Additional Information 2: 0a41538fa5650641438f9f6ac00fdd2b

Additional Information 3: 3695

Additional Information 4: 0d6f07f36756420e5c2510aa9338c6e6
 
I found out that I have "igdumd32.dll" on my system which is supposedly an
Intel graphics driver but I have an Nvidia chipset and graphics card. The
only thing that I have from Intel is my processor (E6850). Where did this
driver come from and how to remove it if safe to do so.

Thanks
Mark
 
Mark said:
I found out that I have "igdumd32.dll" on my system which is supposedly an
Intel graphics driver but I have an Nvidia chipset and graphics card. The
only thing that I have from Intel is my processor (E6850). Where did this
driver come from and how to remove it if safe to do so.

Thanks
Mark
Click to expand...

It isn't on my system and I, too, have nVidia graphics.
I'd suggest that you rename it and see what happens.
 
You mention nVidia - I'd bet that your problem is the nVidia Network Access
Manager. Is that on your system? I'd bet you stop crashing if that is no
longer enabled or on your system.
 
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