G
Guest
Hi all,
I am having problems viewing systems information
Symptoms:-
When I run msconfig32 I get in the right hand pain “Can’t Collect information – Access denied to WMI server on this computer. Have an administrator change your accessâ€. In the left pain the sub-items “hardware resources, components, software environment†all fields are blank. The sub-item “Internet Settings all the fields show “unknownâ€. However the sub-item “office 10 applications†(which are office xp stuff) all the fields are OK.
Similarly when I try using “help and support tools†all fields are either blank or “unknownâ€
When I run WMI as a console and right click properties I get the following message:-
Failed to initialize all required WMI classes
Win32_Processor: WMI: Access denied
Win32_WMISettings: Successful
Security information Successful
Win32_OperatingSystem: WMI: Access denied
At this point I don’t have access to any tool bar directories and can only acticate the “cancel†tab.
I have tried (among many other things) the following
Flushed the “repository†directory.
Made sure I have administrative rights to all services and that all relevant services are running.
Checked to make sure the “WMI console†is in the “author†mode.
I have searched the knowledge base and the only thing that I can find that maybe an issue is hardware problems or problems with non-plug and play stuff.
I have a stand alone computer (PIII 1ghz 526 ram) running win xp pro sp1 with all the latest downloads.
Can anyone suggest something or point me in the right direction
Thanks
I am having problems viewing systems information
Symptoms:-
When I run msconfig32 I get in the right hand pain “Can’t Collect information – Access denied to WMI server on this computer. Have an administrator change your accessâ€. In the left pain the sub-items “hardware resources, components, software environment†all fields are blank. The sub-item “Internet Settings all the fields show “unknownâ€. However the sub-item “office 10 applications†(which are office xp stuff) all the fields are OK.
Similarly when I try using “help and support tools†all fields are either blank or “unknownâ€
When I run WMI as a console and right click properties I get the following message:-
Failed to initialize all required WMI classes
Win32_Processor: WMI: Access denied
Win32_WMISettings: Successful
Security information Successful
Win32_OperatingSystem: WMI: Access denied
At this point I don’t have access to any tool bar directories and can only acticate the “cancel†tab.
I have tried (among many other things) the following
Flushed the “repository†directory.
Made sure I have administrative rights to all services and that all relevant services are running.
Checked to make sure the “WMI console†is in the “author†mode.
I have searched the knowledge base and the only thing that I can find that maybe an issue is hardware problems or problems with non-plug and play stuff.
I have a stand alone computer (PIII 1ghz 526 ram) running win xp pro sp1 with all the latest downloads.
Can anyone suggest something or point me in the right direction
Thanks