wma's don't play anymore in powerpoint 2003

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Guest

I used to, but can't play wma's anymore in powerpoint - have read article on
ppt & multimedia, and tried to follow all the steps, but still miffed - ?
does anyone know more about MCI for Windows XP and how to make sure it's
working properly with PPT2003?
 
Yes, I can insert them, but they don't make any sound - wav's work, but not
the wma's - they did before.

I'm using Windows XP and Powerpoint 2003.

I've read the article about Powerpoint and multimedia several times, and
still have problems.

Three weeks ago, I started installing .wma files in a powerpoint file. It
worked for 2 weeks. Then I recorded something with sound recorder just 2
days ago and inserted it into the same slide as the wma's. I was able to
hear the wav, but not the wma. The wma's just don't play anymore (not even
in a new file).

I have unsuccessfully tried (as much as possible) everything in the article
to try to fix it.
I tried the "mplay32.exe" and they played correctly, but not in the PPT
pres.
I uninstalled Real Player.
I did the regedit thing and everything looks right.
I even tried changing the system.ini and win.ini files (even though this
is xp).
I looked up the codec stuff (under control panel / system / hardware tab
/ device manager / sound, video and game controllers), and it looks okay.
I even restarted in "safe mode" and tried it - it doesn't work.
I know I installed QuickTime just last week (which is probably the most
likely culprit since I was able to play wma's thru ppt, but I'm not 100%
sure), and I've now uninstalled it completely.

I really don't know where to go from here.
 
Sonia,

I think echosvoice is dealing with Video Problems. But wma is a audio
format.
Hope you can understand .
But thank you at the same time for being ever eager to help your peers.
Thank you.

Suvodip Moitra
 
How long is the full path to the audio file? Does it exceed 128 characters in
length? Try moving your presentation and all of the linked files to a new
folder - - for example C:\Test. Then delete your WMA and then reinsert it from
it's location in C:\Test. Does that now cause it to play? There is a known
limit to the length of linked media files in PowerPoint 2003. I'm just trying
to eliminate that as a cause for your problem.
 
Although that link has Video Problems in the title, there are a couple of the
tips that work with all media files, specifically numbers 2 and 4.
 
WOW! You can only imagine how relieved I am - I guess that did the trick -
the files are rather deep, but I wouldn't even guess that would be the problem

I had even downloaded a trial version of a wma-wav converter, and that
didn't work, either

Thanks again!!!!! Whew! (now I can get on with my life :)
 
Thanks for letting us know that it worked. It's a good thing to keep in mind,
particularly for audio and video files.
 
PowerPoint does support WMA.

The user should look specifically at the path-length issue. This works the
same for audio files as it does for video files. I suppose I'll have to
change on my site the word "video" to the word "multimedia."
 
The user should look specifically at the path-length issue. This works the
same for audio files as it does for video files. I suppose I'll have to
change on my site the word "video" to the word "multimedia."
Click to expand...

PowerPoint thinks of them both internally as "media" files.
You could too. Externally if you like.
;-)

--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================
 
Two years later, and this advice helped again.

Thankyou for taking the time to post it. I'd wasted about four hours trying
to find the answer.

Best regards,

Andrew F
 
Yeah, that path-length thing is one that nobody even knows to look for, so
most keyword combinations you'd use to search and troubleshoot the problem
don't turn up anything about it.

Good to know the old posts are still proving useful, though. Thanks for
letting us know.
 
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