I got this from a previous post
First make sure that you have Office 2000 SR-1, this has
been out for along time. There are also Service Packs 2
and 3 but I think the problem may have been resolved with SR-1.
You might also look at the following Knowledge base article:
Q242218 - ACC2000: Nothing Happens When You Start an Access
Wizard
http://support.microsoft.com/support/kb/articles/q242/2/18.asp
Also check for and remove the Small Business Customer
Manager. This is known to cause issues with the wizards.
From the start menu look for Office 2000 Small Business
Tools. If it is there you use Control Panel, Add/Remove
programs to remove it. Then run detect and repair from the
Access help menu.
Last but not least, try using Regsvr32 to re-register
DAO360.dll
and
Is your issue related to all wizards or just the Create New
Project wizard?
Since it is specific to one user I would suspect that you
have a problem with permissions - take a look at this
article and make sure that this user has permissions on the
folders where these files are located:
http://support.microsoft.com/default.aspx?scid=kb;en-us;208307&Product=acc2000
Good Luck
Jim