Wise Client Drops Connection

  • Thread starter Thread starter Clinton Bell
  • Start date Start date
C

Clinton Bell

I have 1 TS server with about 75 mixed users (some PC
some Wise Winterm). Never more than 30 Clients online at
a time. I have a couple winterms on the LAN that just
drop connection. No error logs, messages, or any kind of
information. Even though I use term server profiles it
doesn't matter who is logged in. Any ideas would be
greatly appreciated.
Thanks in advance.
Clinton
 
We have similar problem with two Wyse 3125 terminals, except there is an error message that shows up on the Wyse screen something like this: Because of a protocol error, this session will be disconnected, Please try connecting to the remote computer again

I called Wyse, they said must be a Terminal Server problem. It only happens when connecting to a Windows 2000 Terminal Server, not to a Windows 2003 Small Business Server

And it only disconnects when the Wyse terminal has been idle for 4-7 minutes

There is a Knowledge Base article 824683 which might apply - I am going to try prodding Wyse with it to see if they will at least take a look at the hotfix mentioned there.
 
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