Hello Joe,
Regarding your last email , I am just check and follow-up on your status.
I'm wondering if the suggestion has helped or if you have any further
questions.
Please feel free to respond to the newsgroups if I can assist further.
Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| X-Tomcat-ID: 65133061
| References: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) (Jian-Ping Zhu [MSFT])
| Organization: Microsoft
| Date: Fri, 28 Mar 2008 07:50:20 GMT
| Subject: RE: WirelessVista
| X-Tomcat-NG: microsoft.public.windows.vista.general
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.windows.vista.general
| Lines: 82
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:280158
| NNTP-Posting-Host: TOMCATIMPORT3 10.201.220.210
|
| Hello,
|
| Thank you for your post.
|
| I noticed that you have submitted this post on Mar 20th titled "Wireless"
| and I have replied you in that thread.
|
| Have you seen my reply? If you have any updates or need any assistance,
| please post in that thread. We are glad to be of help.
|
| Just for your reference, I have included my original reply below:
|
| ===============================
| From: (e-mail address removed) (Jian-Ping Zhu [MSFT])
| Date: Fri, 21 Mar 2008 12:38:37 GMT
| Subject: RE: Wireless
| Newsgroups: microsoft.public.windows.vista.general
|
| Hello,
|
| Thank you for your post.
|
| Firstly, I would like to know the following info:
|
| 1. How did you configure the Wireless Network? For your convenience, I
| include some articles as following:
|
| How to connect to a wireless network in Windows Vista
|
http://support.microsoft.com/kb/928429/en-us
|
| Connecting to Wireless Networks with Windows Vista
|
http://technet.microsoft.com/en-us/library/bb878035.aspx
|
| Please check your settings according to the above articles to make sure
the
| configuration is correct.
|
| 2. The following article provides seven steps to trouble shooting the
| wireless connection issue. Please follow the steps mentioned below and
have
| another test.
|
| How to troubleshoot wireless connection problems
|
http://support.microsoft.com/kb/831770/en-us
|
| If the above trouble shooting steps doesn't help, please help collect the
| following infos:
|
| 1. What's the error message it appears on the client computer when the
| Wireless connection failed? Please press PrScrn key when the error
message
| occurs, paste it in MSPAINT applicaiton and email to me.
|
| To capture a screenshot:
| ===================
| a. Please press the Print Screen key (PrtScn) on your keyboard.
| b. Click "Start", click "Run", type "mspaint", and click "OK".
| c. In Paint, click Paste under the Edit Menu, click Save under the File
| menu, type a file name for the screenshot, choose JPEG as "Save as type",
| click "Desktop" on the left pane, and click Save.
| d. Please find the screenshot on the Desktop and send it as an attachment
| to me
|
| 2. Please collect Event log from client computer:
|
| To collect an Event log
| ==========================
| a. On the wireless client computer, click Start -> Run, type EVENTVWR and
| click OK.
| b. Right click Application event, select ?Save Log File As???, save it as
| .evt file, email it to me.
| c. Export the System event log and email to me too.
|
| You can send the log files and screenshot to me at (e-mail address removed)
| <mailto: (e-mail address removed)>.
|
| Thanks for your time and I look forward to hearing from you. : )
|
| ==========================================================
|
| Again, thank you for using our newsgroups and have a great day!
|
| Sincerely,
| Neo Zhu,
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! -
www.microsoft.com/security
| =====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
