wireless internet works, email does not

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Guest

My wireless email works, but when I try to access my email, I get an error
message that it cannot find the pop-server.

If I connect to the router with a cable, the email works fine.

How do I fix?
 
Here is the full message, the same as when there is no internet connection.

Thanks!

The host 'pop-server' could not be found. Please verify that you have
entered the server name correctly.
Account: 'pop-server', Server: 'pop-server', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
 
Paul Soltis said:
Here is the full message, the same as when there is no internet
connection.

Thanks!

The host 'pop-server' could not be found. Please verify that you have
entered the server name correctly.
Account: 'pop-server', Server: 'pop-server', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
Click to expand...


You do not have a proper name for the server. Contact your email host to
find out what the settings should be.
 
"pop-server" is not the correct name for your incoming mail server.
Check with your Internet Service Provider (Time Warner Road Runner?)
for the correct server name.

Gary VanderMolen
 
It is the correct name. When I connect to the router with a wire, the email
works fine. When I am wire-less, I get the error message.
 
"pop-server" is not the complete name.

Use the full name, like "pop-server.roadrunner.com" (for me)
or "pop-server.columbus.rr.com" (or whatever locale you are in)
 
That worked.

Just out of curiosity, any reason it would work with a wire connection and
only "pop-server" as the server name?

Thanks Dave!
 
It is surprising that it *ever* worked with just "pop-server"
since obviously that's not a fully-qualified domain name (FQDN)
(see http://en.wikipedia.org/wiki/FQDN).
Perhaps a local DNS server had that alias in its cache, and for
some reason the wireless connection was using a different DNS
server.

Gary VanderMolen
 
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