winXP wont let me install fax utility

  • Thread starter Thread starter Jean-Claude Lépine
  • Start date Start date
J

Jean-Claude Lépine

Soon after installation has started I am requested to insert my Windows CD
into drive E.
This is my CDwriter. Id I change to D drive it says it does not recognizie
that the CD is in and sends a message that it cannot find the following dll
<< fxscfgwz.dll >> Can anyone help me to solve this problem as I would like
to be able to use the fax utility.
 
When the installation routine is unable to find the necessary installation
files (even when directed to the appropriate i386 Folder) it usually means
that the installation files are compressed. This is often the case when the
files are pre-copied by a manufacturer on the hard drive. If you do a search
for the files that the installation routine claims are missing (fxsapi.dll
and fxcfgwz.dll) you won't find them, but you will find fxsapi.dl_ and
fxcfgwz.dl_ (note than an Underscore character replaces the last letter in
the filename). These are compressed DLL files and will need to be
decompressed. Double click on them and you will get a prompt for the file to
use to open them. Click on BROWSE. and select Win32 Cabinet Self-Extractor,
which is in the system folder. With any luck it will uncompress them all and
make them visible as DLL files. The install routine still may not find these
files. If so, then you must manually direct the installation routine to the
i386 folder that contains these extracted files.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
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