K
Kevin
Hi all,
I recently used Ghost 9.0 to transfer the contents of my old hard drive
to a newer hard drive. After the transfer, I've noticed the following
behaviour (nearly 100% of the time, but not always): during shutdown (or
even a reboot), while WinXP is 'saving your settings', the drive will
reach the point where it should automatically shutdown the system.
Instead, only the hard drive powers off and the rest of the system
remains on (monitor receiving a signal, fans running, essentially power
to all other devices). The screen still shows the 'saving your settings'
screen and I can move the mouse cursor around, but nothing else can be
done, of course. Turning off the system using the main power switch
works fine and there doesn't seem to be any other issue with the hard
drive (according to the several diagnostics I've used). There are no
errors within Windows, and the rest of the system is working well.
What I am interested in (besides finding a fix) is how the drive could
power off normally but leave the rest of the system on? I'd expect that,
if it was a service, driver, device, etc, that was hanging the system,
the drive wouldn't reach the point of shutting down either, resulting in
a full system hang. However, that isn't the case here, since the drive
powers down normally. Is the problem within WinXP (btw, I have Home
upgraded to SP2 installed) or with the device itself? The old hard drive
worked fine in shutting down the system. I will be continuing with
various troubleshooting steps (disabling programs/services before
reboot/shutdown mostly) in the meantime. Searches of the net and MS KB
have generated plenty of info on shutdown problems (and I've tried many
of the solutions), but none that I've found make mention of this sort of
behaviour. Hoping someone with more tech knowledge might understand how
or why it could happen.
Any ideas would be of great assistance. Thanks.
I recently used Ghost 9.0 to transfer the contents of my old hard drive
to a newer hard drive. After the transfer, I've noticed the following
behaviour (nearly 100% of the time, but not always): during shutdown (or
even a reboot), while WinXP is 'saving your settings', the drive will
reach the point where it should automatically shutdown the system.
Instead, only the hard drive powers off and the rest of the system
remains on (monitor receiving a signal, fans running, essentially power
to all other devices). The screen still shows the 'saving your settings'
screen and I can move the mouse cursor around, but nothing else can be
done, of course. Turning off the system using the main power switch
works fine and there doesn't seem to be any other issue with the hard
drive (according to the several diagnostics I've used). There are no
errors within Windows, and the rest of the system is working well.
What I am interested in (besides finding a fix) is how the drive could
power off normally but leave the rest of the system on? I'd expect that,
if it was a service, driver, device, etc, that was hanging the system,
the drive wouldn't reach the point of shutting down either, resulting in
a full system hang. However, that isn't the case here, since the drive
powers down normally. Is the problem within WinXP (btw, I have Home
upgraded to SP2 installed) or with the device itself? The old hard drive
worked fine in shutting down the system. I will be continuing with
various troubleshooting steps (disabling programs/services before
reboot/shutdown mostly) in the meantime. Searches of the net and MS KB
have generated plenty of info on shutdown problems (and I've tried many
of the solutions), but none that I've found make mention of this sort of
behaviour. Hoping someone with more tech knowledge might understand how
or why it could happen.
Any ideas would be of great assistance. Thanks.
