S
Scott
Here's the situation:
This week, my new Dell Precision M-90 notebook came installed with WinXP Pro
SP2 but without MS Office.
Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update online.
Next, I installed my good ol' Office 2000 Pro (full seat) from my original CD.
Next, I attempted to update my Office 2000 Pro to the latest SP3. But
Microsoft Update would not even list updates for my Office 2000 Pro.
Next, I manually downloaded the necessary updates from the Microsoft web
site to my local hard drive. The updates include:
SR-1a
SP2
SP3
But here's the problem: none of the updates will install.
When I run the .exe to install SP3, I get this message:
"The expected version of the product was not found on your system."
So I ran the .exe to install SP2 thinking there must be a sequential update
requirement. But I got this message:
"Microsoft Office 2000 Professional is not at the SR-1 level. This update
can only be applied to Microsoft Office 2000 SR-1 products. Please update all
your Office 2000 products to the SR-1 level and then reapply this update."
So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
update on the Microsoft web site). But I got this message:
"Microsoft Office SR-1 Update did not complete successfully. For assistance,
contact Microsoft Technical Support. See the log file: Office 2000 SR-1
Setup.txt"
I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
was not to be found. I searched EVERY .txt file on my system (even hidden and
system files) but it never turned up.
So NONE of the updates would install and thus I am currently stuck with a
very vulnerable Office 2000 Pro installation.
CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this is
possible.
NOTE: The only difference between the two installations of Office 2000 Pro
is that I believe the installation on the desktop PC started off as SR-1 (or
SR-1a) from it's initial installation CD.
If you can tell me how to get SR-1 to install on my WinXP SP3, please email
me at (e-mail address removed). I have killed over 5 hours fooling around with
this. Installing an update should never be so difficult.
Thanks!
This week, my new Dell Precision M-90 notebook came installed with WinXP Pro
SP2 but without MS Office.
Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update online.
Next, I installed my good ol' Office 2000 Pro (full seat) from my original CD.
Next, I attempted to update my Office 2000 Pro to the latest SP3. But
Microsoft Update would not even list updates for my Office 2000 Pro.
Next, I manually downloaded the necessary updates from the Microsoft web
site to my local hard drive. The updates include:
SR-1a
SP2
SP3
But here's the problem: none of the updates will install.
When I run the .exe to install SP3, I get this message:
"The expected version of the product was not found on your system."
So I ran the .exe to install SP2 thinking there must be a sequential update
requirement. But I got this message:
"Microsoft Office 2000 Professional is not at the SR-1 level. This update
can only be applied to Microsoft Office 2000 SR-1 products. Please update all
your Office 2000 products to the SR-1 level and then reapply this update."
So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
update on the Microsoft web site). But I got this message:
"Microsoft Office SR-1 Update did not complete successfully. For assistance,
contact Microsoft Technical Support. See the log file: Office 2000 SR-1
Setup.txt"
I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
was not to be found. I searched EVERY .txt file on my system (even hidden and
system files) but it never turned up.
So NONE of the updates would install and thus I am currently stuck with a
very vulnerable Office 2000 Pro installation.
CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this is
possible.
NOTE: The only difference between the two installations of Office 2000 Pro
is that I believe the installation on the desktop PC started off as SR-1 (or
SR-1a) from it's initial installation CD.
If you can tell me how to get SR-1 to install on my WinXP SP3, please email
me at (e-mail address removed). I have killed over 5 hours fooling around with
this. Installing an update should never be so difficult.
Thanks!