winxp pro installation blank screen after CD insert.

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Guest

I thought I posted it but don't see it now. so, here we go again.

After I insert the installation CD and start my comp, I see a brief message for half a sec that "setup is detecting your system configuration" and then nothing, screen goes blank.

I have a radeon 9800 graphics card and a 4 HDD (2 connected to PCI IDE controller card, detected properly before the setup starts), these are the thing that I suspect might be causing some problems.

I'll greatly appreciate any help.

Thanks.
 
Blank Screen When You Start Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;810092&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------


|I thought I posted it but don't see it now. so, here we go again.
|
| After I insert the installation CD and start my comp, I see a brief message for half a sec that "setup is
detecting your system configuration" and then nothing, screen goes blank.
|
| I have a radeon 9800 graphics card and a 4 HDD (2 connected to PCI IDE controller card, detected properly
before the setup starts), these are the thing that I suspect might be causing some problems.
|
| I'll greatly appreciate any help.
|
| Thanks.
 
If your motherboard has an onboard video chip, then you must
open the BIOS and disable it and then enable AGP support for
your Radeon 9800 graphics card.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------
 
Carey Frisch said:
If your motherboard has an onboard video chip, then you must
open the BIOS and disable it and then enable AGP support for
your Radeon 9800 graphics card.

Thanks for all the help buddy. But, I don't think I have a onboard video chip. It's a dell dimension 4600 machine. Looked at the back side, there is just one monitor port coming out of the Radeon Card. I didn't see any option in bios to disable onboard video or enable AGP support for radeon. I am not sure whats wrong.
 
nsahoo said:
Thanks for all the help buddy. But, I don't think I have a onboard video chip. It's a dell dimension 4600 machine. Looked at the back side, there is just one monitor port coming out of the Radeon Card. I didn't see any option in bios to disable onboard video or enable AGP support for radeon. I am not sure whats wrong.

OK. As misteriously as it was failing, it started working again. Thanks all.
 
Glad we could help!! I can't tell you how many times users tell me this or
that is happening regularly, but when I go stand behind them to see it, it
never reappears. I often joked about printing up life-sized cut-outs of me
and standing them in the cubicles just to scare the PCs into behaving!!!
[/QUOTE]
chip. It's a dell dimension 4600 machine. Looked at the back side, there is
just one monitor port coming out of the Radeon Card. I didn't see any option
in bios to disable onboard video or enable AGP support for radeon. I am not
sure whats wrong.
OK. As misteriously as it was failing, it started working again. Thanks
all.
 
Lucky you! Unfortunately I haven't got this much luck.

I have a HP zv6251EA laptop, so I can't change (and I don't want to either)
any hardware too. As a factory dedault Windows XP Home was installed on the
machine. Then I decided to use linux. This installation from cdrom went fine
and I had a 100% linux machine (is it dangerous to tell this here?).

Since I still need Windows for a number of programs for school I decided to
make the laptop dual boot. Therefore I first need to install a version of
Windows and after that I have to install some linux OS.

Well, normally you just put in the Win XP Home (provided by HP in both
English and Dutch in my case) cdrom and the installation begins. I get a
message like:

"Press a key to start from cdrom" (and I press a key)

Then Windows installation says: "Configuring hardware etc." and goes into a
blank screen as described above. No cdrom/HD lights flicker anymore and I can
only reboot.

All Windows Xp Home EN, Windows XP Home NL and Windows XP Pro EN do this
while my Windows 2000 can be installed successfully on this machine!!! I
thought they pretty much had the same installer!!! This also pretty much
rules out the idea that the blank screen is caused by some display adapter.

I know that I have to disable framebuffering for the linux installation so
maybe that's the difference between the Windows 2000 and Windows XP
installers.

Anyway I've installed Win2000 now and I've upgraded to Windows XP Pro, so my
problem is gone. It remains strange however that a large manufacturer like HP
ships Windows XP cdroms that can only be used for installing Windows XP Home
(in another language) by copying all installation files into a directory
previous to rebooting and installing the new Windows XP Home version. Besides
that I wouldn't be able to solve my problem when I had not got Windows 2000.

It's a strange world...
Greatings

"Mike Matheny" schreef:
 
Same problem hapnd with me.Memory replacement is solution for this problem.
Thanks to the forum
 
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