WinXP not getting IP address from DHCP

  • Thread starter Thread starter Andrew
  • Start date Start date
A

Andrew

Hi. I have new Acer TravelMate C100 laptop, with a built-in Realtek
network card. When I connect to my existing network, it doesn't pick up an
IP address from the router (which of course, has a DHCP server running.)
Other machines on the network have no trouble, although all other machines
are running Win2000.

In the Event Viewer, I get a System Event 1007, indicating that the IP
address was autoconfigured.

If I try using ipconfig /renew from the command line to get a lease it
waits a while, then tells me it couldn't contact the DHCP server.

I have seen other postings like this, with the usual answer being
"install the latest service pack", which I have done, but it hasn't solved
the problem.

I've walked through the XP network setup wizard, and eyeballed the
settings manually and they look OK. Does anyone have any suggestions on how
I might chase this down?

Thanks,
Andy
 
I had very much the same problem and fixed it 5 minutes
ago using Method 2 on Microsoft Knowledge Base Article
817571. Method 1 did not fix it. It was an easier fix
than what I had to do last time which was to reinstall XP.
 
Thanks for the quick response.

Unfortunately method 2 of the article cited requires that I have another
(working) machine running the same OS and with similar hardware. As I said,
all the other machines on the network are running Win 2000. This is my
first WinXP machine. (Is it my imagination, or is network setup much more
convoluted on XP? It seems much harder to find and adjust settings.)

Anyway, the article
(http://support.microsoft.com/default.aspx?scid=kb;en-us;817571) seems to be
a solution to a different problem, so I'm nervous about trying method 1
(resetting TCP/IP with netsh) unless someone else can verify that they've
solved a problem like mine using this method.

Thanks,
Andy
 
Andrew,

Every time you change settings on winxp pro or home you
need to disable and then re-enable the LAN. Otherwise it
will sit there dumb till the cows come home.
 
I tried the disable/enable cycle this morning. After re-enabling, the
connection shows IP address 0.0.0.0 (rather than an autoconfig address.) If
I then use "ipconfig /renew" from a command line I still get a message that
it can't contact the DHCP server, and I get an autoconfig address.

Andy
 
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