WinXp-LexmarkX75plugnplay-usbfail

  • Thread starter Thread starter Karen
  • Start date Start date
K

Karen

Found new hardware balloon shows, then usb device not
recognized. USB device "malfunctioned" comes up. device
manager shows all USB devices to be operational. all
ports are enabled. should be able to plug in LexmarkX75
into any port. been uninstalling and reinstalling,
talking with Lexmark, and computer manufacturer forever.
to no avail.Any suggestions, that don't include violence
of any kind? thanks
 
No violence ...

You MUST install the software BEFORE connecting the printer.....

And it's a Lexmark....

Disconnect the printer from the PC.

Follow Bruce Sanderson's instructions at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Pay particular attention to his special section on Lexmark printers......

When you've finished the cleanup, reboot the PC.

Download a new set of printer drivers from the Lexmark website at
www.lexmark.com

Install the software. Do NOT reconnect the printer UNTIL the software tells
you to do so.

Cari
www.coribright.com
 
-----Original Message-----
Found new hardware balloon shows, then usb device not
recognized. USB device "malfunctioned" comes up. device
manager shows all USB devices to be operational. all
ports are enabled. should be able to plug in LexmarkX75
into any port. been uninstalling and reinstalling,
talking with Lexmark, and computer manufacturer forever.
to no avail.Any suggestions, that don't include violence
of any kind? thanks
.
First off it does not matter when you hooked in the usb
Click to expand...
if your getting error like that(yes you start install
before you hook in) when you get a plug and play error
like that there are 3 reasons why....Usb Cable, Port on
pc, Port on printer .....i would try hooking your x75 2 a
diff machine with the same usb cable.......if you get the
same error change the usb cable....then try again.....if
you still get the same error its the port on the printer.
 
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