M
Matthew Clark
Hi,
This problem has been posted before, but never with much detail and all of
the suggested fixes have been ineffective.
Explorer will suddenly close, usually after doing something like opening a
file directory. There is no windows error message. Explorer will restart and
about half of the system icons in the lower right will have disappeared. I
realize that I can simply log off and log back in, but I'd rather fix the
problem if possible.
This has been going on for a few weeks now. My windowsupdate is up-to-date.
No viruses or spyware on my system. Any advice would be most appreciated
Regards,
Matthew Clark
Event Viewer posts the following message:
Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 11/2/2003
Time: 9:13:50 AM
User: N/A
Computer: CLARK
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
A visit to the website yielded:
Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_MANDATORY_PROFILE
Message: The profile for user %1 is mandatory.
Explanation
This event record indicates that the user has been assigned a
mandatory profile. The user can change environment settings during a logon
session; however, these changes are not saved in the profile at the end of
the session.
This problem has been posted before, but never with much detail and all of
the suggested fixes have been ineffective.
Explorer will suddenly close, usually after doing something like opening a
file directory. There is no windows error message. Explorer will restart and
about half of the system icons in the lower right will have disappeared. I
realize that I can simply log off and log back in, but I'd rather fix the
problem if possible.
This has been going on for a few weeks now. My windowsupdate is up-to-date.
No viruses or spyware on my system. Any advice would be most appreciated
Regards,
Matthew Clark
Event Viewer posts the following message:
Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 11/2/2003
Time: 9:13:50 AM
User: N/A
Computer: CLARK
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
A visit to the website yielded:
Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_MANDATORY_PROFILE
Message: The profile for user %1 is mandatory.
Explanation
This event record indicates that the user has been assigned a
mandatory profile. The user can change environment settings during a logon
session; however, these changes are not saved in the profile at the end of
the session.