WINXP ERROR MESSAGE

  • Thread starter Thread starter Toni
  • Start date Start date
T

Toni

PLEASE HELP. I CAN'T OPEN ANY OF MY DOCUMENTS IN WORD.
WHEN EVER I TRY TO I GET A MESSAGE SAYING, doc is not a
win32 application. I DONT KNOW WHAT TO DO? I DID SCAN FOR
ANY VIRUS AND NOTHING CAME UP. I ALSO WROTE TO MICROSOFT,
BUT IM STILL WAITING FOR A REPLY. I HAVE DOCUMENTS THAT I
NEED TO BE ABLE TO ACCESS AND PRINT NO LATER THAN FRIDAY.
CAN ANYONE GIVE ANY ADVICE THAT WOULD BE OF HELP.

THANKS FOR YOUR TIME,

TONI
 
Toni said:
PLEASE HELP. I CAN'T OPEN ANY OF MY DOCUMENTS IN WORD.
WHEN EVER I TRY TO I GET A MESSAGE SAYING, doc is not a
win32 application. I DONT KNOW WHAT TO DO? I DID SCAN FOR
ANY VIRUS AND NOTHING CAME UP. I ALSO WROTE TO MICROSOFT,
BUT IM STILL WAITING FOR A REPLY. I HAVE DOCUMENTS THAT I
NEED TO BE ABLE TO ACCESS AND PRINT NO LATER THAN FRIDAY.
CAN ANYONE GIVE ANY ADVICE THAT WOULD BE OF HELP.

THANKS FOR YOUR TIME,

TONI
Click to expand...

First, turn off caps lock.
I see you know how - or was that cut and paste.. No matter..

Secondly - can you copy those files to a CD/Floppy/Zip/Network
Drive/Something else and open them on another computer? Solves your
immediate need.

Thirdly, what virus software, when did you update it last (virus
definitions)?
Is your machine fully patched (http://windowsupdate.microsoft.com/)?
Have you scanned for adware/spyware with both LavaSoft's AdAware and SpyBot
Search and Destroy?

Lastly, can you create new documents, save them and reopen them? How are
you attempting to open the documents - IN MS Word or by double-clicking on
the file?

BTW - I noticed you gave your email (it looks real enough) - if so, expect
some spam increase in your inbox. Some may look like they are from
Microsoft, 99% of them will not be.. Never install patches unless you
downloaded them from a reliable source.
 
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