WinXP Backup Utility problems

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I have XP prof sp2. Dell put a new hard drive in my Inspiron 5150 so I did a
back up of my files using the windows backup utility. I did not do a full
backup of the system but only data files. After reinstalling WinXP I then
began to selectively restore data files using the utility to My Documents
just to make sure everything would work ok. I restored "My Music" and "My
Videos" using the options "To the original location" since there was nothing
there. Under the Advanced Restore Options, I left checked all 3 options
(Restore security settings, Restore junction points..., Preserve existing
volume mount points). I restored the files and the resulting report said
that it was done successfully. The problem is that when I went to the newly
restored folders, neither would now open. The dialog box said: "C:\Documents
and Settings\LDC\My Documents\My Videos is not accessible. Access is denied"
I tried to delete the folders, with the same result. With the help of a
friend, I tried to open/delete the folders using safe mode command prompt.
But the result was the same - access denied. I've tried restoring the same
folders again using different options, but with the same result. I used
System Restore, but rolling back did not change the access denied. When I
look at these folders in Explorer using properties, they show nothing in
them... I'm at the end of my know how! Can someone help me?
 
(e-mail address removed),
Laura C said:
I have XP prof sp2. Dell put a new hard drive in my
Inspiron 5150 so I did a back up of my files using the
windows backup utility. I did not do a full backup of the
system but only data files. After reinstalling WinXP I then
began to selectively restore data files using the utility to
My Documents just to make sure everything would work ok. I
restored "My Music" and "My Videos" using the options "To
the original location" since there was nothing there. Under
the Advanced Restore Options, I left checked all 3 options
(Restore security settings, Restore junction points...,
Preserve existing volume mount points). I restored the
files and the resulting report said that it was done
successfully. The problem is that when I went to the newly
restored folders, neither would now open. The dialog box
said: "C:\Documents and Settings\LDC\My Documents\My Videos
is not accessible. Access is denied" I tried to delete the
folders, with the same result. With the help of a friend, I
tried to open/delete the folders using safe mode command
prompt. But the result was the same - access denied. I've
tried restoring the same folders again using different
options, but with the same result. I used System Restore,
but rolling back did not change the access denied. When I
look at these folders in Explorer using properties, they
show nothing in them... I'm at the end of my know how! Can
someone help me?
Click to expand...

You can try taking ownership of the files to see if that will
allow you access. Take a look at these articles for more info:

How to disable simplified sharing and set permissions on a
shared folder in Windows XP
http://support.microsoft.com/kb/307874/

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/kb/810881

Note: If you are running Microsoft Windows XP Home Edition, you
must start the computer in safe mode, and then log on with an
account that has Administrative rights to have access to the
Security tab. To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen. Keep hitting F8 until the Advanced Startup
Options menu appears. Use the up and down arrow keys on your
keyboard to select Safe Mode. Hit Enter.

Good luck

Nepatsfan
 
Thank you Nepatsfan - I went directly to your third link "Access is Denied"
and it cleared up all my problems. I appreciate your help! Laura C.
 
You're welcome. Thanks for letting us know you were able to
recover your files.

Nepatsfan

(e-mail address removed),
 
Hey, am I supposed to rate your help like in paypal? this is my first time
doing this and not quite sure what the protocol is. Thanks again. Laura C.
 
It's up to you. Rating the answers is supposed to let other
people who may have the same problem know that the advice given
was helpful. To me, personally, it makes no difference. It's
not the same as the people who sell stuff on Ebay and rely on
those ratings to vouch for their legitimacy. You said thanks,
we're even.

The truth of the matter is that most of the people who ask
questions on these newsgroups, and an overwhelming majority of
the people who answer those questions, will never see that
rating. That's because they're not accessing these newsgroups
through the Microsoft web site. They are using a real
newsreader such as Outlook Express or Mozilla Thunderbird.

Windows XP Newsgroup Setup Instructions for Outlook Express
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx

Nepatsfan

(e-mail address removed),
 
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