I'm having the same problem. I have already been using AVG for my virus
protection, and though it did a scan this morning, I did another this
evening, with no detections.
And as far as I know, I am not running any other firewall, only Windows
Firewall.
When I attempt to turn on the Firewall, I get a message box that says:
" Windows Firewall settings cannot be displayed because the associated
service is not running. Do you want to start the Windows Firewall service?"
After clicking "yes", it tries to start the service then says:
"Windows cannot start the Windows Firewall service."
I've gone to the Services section of the Computer Management tool, and try
to start the service from there with this message:
"Windows could not start the Windows Firewall on Local Computer. For more
information, review the System Event Log. If this is a non-Microsoft service,
contact the service vendor, and refer to service-specific error code 5."
Looking at the Event Viewer, I find this:
Log Name: System
Source: Service Control Manager Eventlog Provider
Event ID: 7024
Level: Error
User: N/A
OpCode: Info
More Information: Event Log Online Help
The last item is a link which brings up a window that has the following
additional information:
Product Version: 6.0.6000.16386
Locale ID: 1033
That all maybe too much information, but I don't know what all this means,
and I can't think of anything else to try. Any help anyone can provide would
be great. I'll do my best to answer any questions.
Thanks,
Mike
8-Ball said:
Robin, when I install the AVG software, my firewall stays turned off; should
this still be happening?
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