Winlogon.exe, comctl32.dll and msgina.dll failed to load and windo

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Guest

I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios). What
is going on. Can anyone please help????
 
This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
I am on hold right with MS. Apparently I cannot get to your department. I
have a case # of SRX060427603985. The guy wants me to boot into safe mode
and I cannot even get past this message. Now he is saying it is a virus. He
won't let me talk to your department.

Steve Dodson said:
This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
house kitten said:
I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
 
This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

Steve Dodson said:
This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
house kitten said:
I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
 
Can you ask for a call-back on the first incident, and try the number Steve
gave out?

--

house kitten said:
This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message
re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

Steve Dodson said:
This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
house kitten said:
I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot
to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
Click to expand...
 
I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Bill Sanderson MVP said:
Can you ask for a call-back on the first incident, and try the number Steve
gave out?

--

house kitten said:
This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message
re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

Steve Dodson said:
This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot
to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
Click to expand...
 
That's not a speedy process, but it isn't necessarily destructive--this
depends, however, on the kind of installation media you have. I believe
with Dell's systems, you should have an excellent result in the end.

--

house kitten said:
I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Bill Sanderson MVP said:
Can you ask for a call-back on the first incident, and try the number
Steve
gave out?

--

house kitten said:
This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are
not
working. I cannot even boot into safe mode. When I do I get the
message
re
comctl32.dll ...... after I click OK I get msgina.dll message
Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop
or
even safe mode, how do I do it?

:

This is an issue which is probably going to need someone on the phone
to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to
our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
message
I am mad, very mad, but lets see if we can fix this problem with
windows
defender.

Last night I was minding my own business when I got a popup asking
if I
wanted to upgrade to windows defender. Because I love microsoft
anti
spyware
I did. The application seemed to hand so i resrated my computer
which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found.
Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact
system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even
boot
to
my CD drive (yes I made sure it was configured correctly in the
bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
Click to expand...
 
It might have been easier just to do a Dell PC restore.
http://support.dell.com/support/top.../en/document?dn=1090151&c=us&l=en&s=dhs&cs=19
--
Old Rebel: Old, but not too old to learn new tricks!


Bill Sanderson MVP said:
That's not a speedy process, but it isn't necessarily destructive--this
depends, however, on the kind of installation media you have. I believe
with Dell's systems, you should have an excellent result in the end.

--

house kitten said:
I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Bill Sanderson MVP said:
Can you ask for a call-back on the first incident, and try the number
Steve
gave out?

--

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are
not
working. I cannot even boot into safe mode. When I do I get the
message
re
comctl32.dll ...... after I click OK I get msgina.dll message
Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop
or
even safe mode, how do I do it?

:

This is an issue which is probably going to need someone on the phone
to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to
our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
message
I am mad, very mad, but lets see if we can fix this problem with
windows
defender.

Last night I was minding my own business when I got a popup asking
if I
wanted to upgrade to windows defender. Because I love microsoft
anti
spyware
I did. The application seemed to hand so i resrated my computer
which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found.
Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact
system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even
boot
to
my CD drive (yes I made sure it was configured correctly in the
bios).
What
is going on. Can anyone please help????
Click to expand...
Click to expand...
Click to expand...
 
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