Russ
I did on this occasion. However, my knowledge does not cover printer
problems to any depth. I generally cover other Windows XP newsgroups. It
is just that as a user of WinFax Pro I have some idea of how the
programme works.
" it might send users into a dead end" Of course it might but at least
they are more likely to find out why! Your way perpetuates a nanny knows
best situation. Surely it is better to give users the opportunity to
choose.
I notice you did not answer this question. "Where and when did I do this
"You're the one who criticized me for being hard on Symantec"?"
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
I'm not sure I understand why you are requesting me to pass on the
link if in my opinion it might send users into a dead end. Since you
feel otherwise, couldn't that be your job?
The beauty of these peer-to-peer newsgroups is that they permit many
opinions and let savvy end users figure out what might work best for
them. The more opinions the better. None is worth more than another.
So post more often. Lend a hand around here. That's how it works.
Russ
You are no Peter Mandelson or Lord Mandelson etc as his official
title is now. He the Prince of Darkness and the Master of Spin in
the UK at the moment!
Where and when did I do this "You're the one who criticized me for
being hard on Symantec"?
I agree with your comments about Symantec and Microsoft Fax. They
have made decisions neither of us can reverse.
My only disappointment is that you choose to react in this way
"That's why I don't encourage users to continue to look for
solutions with the product." The users have a useful product and are
seeking help. It's not their fault that Symantec chose to act the
way they did. Why punish the user for what Symantec did?
As I said in my last post all you need to do is pass the link on as a
possible source of help. Is that too much to ask?
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
Bit of an over-reaction I'd say. You're the one who criticized me
for being hard on Symantec, so I simply explained why my
recommendations differ from yours. The archives of this group
reveal there are many here who feel that Symantec really dropped
the ball on WinFax Pro but were less than forthcoming about it with
their customers, leaving many stranded with a product they can not
get to work on current platforms. That's why I don't encourage
users to continue to look for solutions with the product. Sadly,
Microsoft never stepped up to the plate to make their XP fax
software a viable alternative.
Russ
If I were an attractive lady I wouldn't want you for a Valentine.
You're so unhelpful and so unco-operative! I suggest you do not
answer future questions about WinFax Pro as your replies are so
negative. I gave you a simple way to respond with the link to the
forum. This does not stop you expressing your views about the
antiquity of WinFax Pro. Why bring the MVP logo into disrepute by
being so obstinate? --
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
When did that become my job? The topic of this group is support of
Microsoft's fax software for XP.
I haven't the time to try out all the third party fax software in
the market.
Russ
Then suggest a better freely available alternative! You probably
do not as you do not know one!
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
Most of us feel it is more helpful to encourage users to move on
to a product they will actually be able to get to work.
Russ
Is not supported is not totally the situation! I thought as you
until I conducted research to contribute to this thread. You
can still pay Symantec for help with a Winfax Pro issue.
Notwithstanding it would more helpful if you referred persons
requiring help with WinFax Pro issues to the forum at
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17;st=50
Making negative comments about WinFax Pro does not help users
when solutions can often be found.
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
But it is not supported and for all intents and purposes is
incompatible with Windows XP.
Russ
WinFax Pro is not dead and gone. It does present difficult to
resolve issues!
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17;st=50
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Russ Valentine [MVP-Outlook] wrote:
Surely you know Winfax Pro is dead and gone. Why would
Microsoft have a solution for Symantec's dirty laundry?
Yep... Seems like the problem is with the RPC server and
read one post stating to look at ms for a resolution.
:
Are you serious? Winfax Pro? Have you posted accurate
information? Are you saying the "host PC" is only running
Windows XP? Is this a P2P? --
Russ Valentine
[MVP-Outlook]
in message
I just install a new PC with win-xp/sp3 and in trying to
setup winfax with
sharing to the host pc, which is also running win-xp/sp3
but I keep getting
the error RPC server not available when the client tries
to connect to the
host pc (2 other pcs have no problem). In the even log,
I get: Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10009
Date: 6/11/2009
Time: 10:35:56 AM
User: NAUJAS\Virgil
Computer: NAUJAS
Description:
DCOM was unable to communicate with the computer Home
using any of the configured protocols.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Any ideas what is causing this??? Or how to fix it???
