WinFax Pro 10.0 (10.1) Conflict

  • Thread starter Thread starter Chuck
  • Start date Start date
C

Chuck

There appears to now be an incompatibility between
Microsoft AntiSpyware Beta 1 and Symantec's WinFax Pro v.
10.0 (10.1). This incompatibility was recognized on
4/30/05. The assumption from the diagnostic report is
that a software or data definitions auto-update occurred
on either 4/28 or 4/29/05, since all was verified nominal
between these two applications prior to the subject
timeframe. Essentially the system locks up when WinFax
Pro is executed, as data files are being validated upon
initialization of the application. I would appreciate
this error being reviewed and tested by Microsoft at your
earliest convenience. Please email me your results and a
fix if appropriate. I will continue my testing, but if
not successful, Beta 1 may need to be removed from my
system until a new version is released. Thank you!
 
I reported this on 04/22/05. See the following:

**************************************

I have found that MSAS and MSN Messenger 7 both trip over the 2 Winfax Pro
"startup" applications and the Winfax Pro "service".

Disable the Winfax startup applications using msconfig. Go to start | Run,
type in "msconfig". Click on "services". Find the two entries for Winfax
Pro. Disable them both. Click "apply" then OK.

Then right click on My Computer. Go to manage | Services and Applications |
Services. Scroll for Winfax Pro. Double click on Winfax Pro. Stop the
service. Then set the service for manual start. Click "apply", then ok.
Close Computer Management.

Reboot! Winfax Pro is still totally usable upon demand. It just will not
automatically answer the phone to receive faxes. If you know you are going
to receive a fax, start the Winfax Pro program and let it run until the fax
has been received. Then you can shut down the program along with the Winfax
controller.

NOTE: Since this has also solved problems I was having with MSN Messenger 7,
I am going to post this in those groups also!


--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
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