Winfax hangs computer

  • Thread starter Thread starter tlg
  • Start date Start date
T

tlg

We use a HSP56 MR internal modem and win fax to receive-only 24 hours a
day. Whenever we receive a voice call on the fax line the line won't
release and shows a constant "busy." To release the line we have to quit
the Winfax monitoring program and let it restart. Then we can receive
faxes. Any ideas? Is there a code that we can use (or take out) of the
modem control string that will solve our problem?
Thanks
Tom
Please send Emails to me at (e-mail address removed)
 
tlg said:
We use a HSP56 MR internal modem and win fax to receive-only 24 hours a
day. Whenever we receive a voice call on the fax line the line won't
release and shows a constant "busy." To release the line we have to quit
the Winfax monitoring program and let it restart. Then we can receive
faxes. Any ideas? Is there a code that we can use (or take out) of the
modem control string that will solve our problem?
Thanks
Tom
Please send Emails to me at (e-mail address removed)
Click to expand...
By way of clarification, this is Symantec's Winfax, not Windows fax program.
Tom
 
Sadly, Symantec is the only source for support on WinFax and they mostly
don't; kind of a shame, it was a pretty cool product once upon a time...

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
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