WindowsXP Pro installation issues

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Guest

I installed Windows XP Pro over my Windows XP home a few days ago. My Windows
XP Pro seemed to be working fine except it didn't feel or acknowledge my
built in speakers and various other hardware. My dad said this might stem
from the fact that the Windows I have (being from 2001) is older than my
laptop. He suggested I DL the service pack onto on desktop computer, put it
on a disk and open it on my laptop and install. I did that, and everything
seemed to go fine until I restarted my PC as I usually do when I install new
software. My laptop told there had a been a error that Windows was failing to
boot properly due to some failed installation of software or failed hardware
installation. It had a few options like "start with the last known
configuration of windows that worked on your computer" so I did that. And I
tried the other options too. But after a few screens of the usual booting up
stuff my laptop just goes to a black screen and I can't get away from it.
Windows Support won't help me so I'm asking you guys. Any ideas? Sorry for
being a computer pain.
 
Doireann said:
I installed Windows XP Pro over my Windows XP home a few days ago. My
Windows XP Pro seemed to be working fine except it didn't feel or
acknowledge my built in speakers and various other hardware. My dad
said this might stem from the fact that the Windows I have (being from
2001) is older than my laptop. He suggested I DL the service pack onto
on desktop computer, put it on a disk and open it on my laptop and
install. I did that, and everything seemed to go fine until I
restarted my PC as I usually do when I install new software. My laptop
told there had a been a error that Windows was failing to boot
properly due to some failed installation of software or failed
hardware installation. It had a few options like "start with the last
known configuration of windows that worked on your computer" so I did
that. And I tried the other options too. But after a few screens of
the usual booting up stuff my laptop just goes to a black screen and I
can't get away from it. Windows Support won't help me so I'm asking
you guys. Any ideas? Sorry for being a computer pain.
Click to expand...

You're not being a pain. You need to install drivers and software for
your laptop. Go to the laptop mftr.'s website and look at downloads for
your specific model laptop. You may need to do this from a working PC
with an Internet connection and a CD burner to transfer the files. You
need to install drivers for your chipset, audio, video, touchpad, and
any other special laptop software (like power management software)
provided.

Malke
 
Hi,

What is the make/model of the laptop, and do you know what type of processor
(cpu) is being used? The symptoms are classic of an Intel Prescott cpu using
an old instruction set.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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