Cuzman said:
Standard Canon operating practice!! I used to own an Canon LBP-800
laser printer (which was only about 1.5 years old at the time) and I
wanted to use it with linux. Canon did not have a driver listed for
linux so I e-mailed them. Their response was that they had did not have
and had no intention of writing a driver for linux for that printer. My
response back was to tell them that if that was their attitude, then
never expect another penny/cent out of my pocket!! On a similar
note.... they never released an XP driver for that printer either....
you have to make do with the Win2K driver and ignore a couple of scary
warnings (for a newbie anyway) when it is installing! Pathetic customer
service...
Since then I have bought two more printers (a laser and a photo quality
printer) and both have been HP. Both work flawlessly with linux
straight out of the box. If HP can do it, then Canon have no excuse.
Also, when I was in the market for a digital camera, Canon would have
been a possibility, but having been bitten once by them..... I bought a
Nikon!!
Someone needs to tell them that this attitude is hurting their business!