Windows XP

  • Thread starter Thread starter Debbie
  • Start date Start date
D

Debbie

When systems starts up it gets as far as the welcome
screen and the USER icon appears. I can not get past
that point. I have tried rebooting in a safe mode and I
still get to the WELCOME screen and no further. Any
suggestions? As far as I know, I do not have a password
restriction established. I cannot log on under
Administrator either.
 
Boot the system and start tapping F8, at the menu, select "Last Known Good
Configuration."

If that fails to resolve it, assuming you have an XP CD and not a recovery
CD, try a repair install as follows:

NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.



Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.



Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.



Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.



The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.



If you only have a recovery CD, you're options are quite limited. You can
either purchase a retail version of XP and try to do a repair install as
mentioned above or you can use your system's recovery routine which will
likely wipe the drive and start fresh, losing all current information on the
drive but will place your system in the condition it was the day you
purchased it.
 
Back
Top