Windows XP Won't Shut Down Computer

  • Thread starter Thread starter Valjean
  • Start date Start date
V

Valjean

The screen goes dark, with the cursor blinking, but the machine itself won't shut off. VIA chipset.
 
Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php

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Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

The screen goes dark, with the cursor blinking, but the machine itself won't
shut off. VIA chipset.
 
Usually a machine that doesnt shutdown and restarts,or shows the screen
youre looking at has a hardware conflict,install anything new,remove and
retry
shutdown.
 
Andrew said:
Usually a machine that doesnt shutdown and restarts,or shows the
screen
youre looking at has a hardware conflict,install anything new,remove
and
retry
shutdown.
Click to expand...

This is just garbage, Andrew. Give it a rest.

Malke
 
VIA chipset may mean that the Motherboard needs updated chipset drivers. It's possible that you recently installed hardware, applications, drivers, or updates that hang on shutdown, possibly due to outdated or corrupt drivers. This does include such things as an active virus or malware.

I'd look in device manager for any possible problems, and task manager for unusual active applications or services before I attempted shutdown. At startup you might use F* to bring up the menu and enable boot logging. this file may also give you some insight as to what is going on.

There is another reference in the replies that directs you to a website. Have a look at it.
The screen goes dark, with the cursor blinking, but the machine itself won't shut off. VIA chipset.
 
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