Summercool said:
anybody else got infected by vturq or Vundo lately?
i don't ever run .exe or even play powerpoint files sent to me by
people i know.
yet i got this virus... vturq.dll
and Microsoft is offering no fix, as far as i know.
what's happening? anybody can help?
must i reinstall windows xp? how can an OS be infected by something
that is not fixable...
Thousands of people have been infected by the many variants of Vundo.
Some of the newer variants also install a rootkit and are very difficult
to remove. You or someone using the computer probably tried to install
some dodgy codecs so s/he could play a downloaded video or the like. Of
course it is possible for your operating system to become infected by
something uncleanable. Life is like that.
Microsoft would not offer a fix; you need to clean up your computer.
Do the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then do the specific removal steps here:
http://www.elephantboycomputers.com/page2.html#Winfixer - Winfixer
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.
The only alternative to going through the malware removal tediously and
systematically, probably with online help from an HJT forum, and taking
the machine to a real professional is to back up your data and do a
clean install of Windows. It's your call.
Malke