Alan said:
Since upgrading from Win ME my 3 1/2 floppy drive has
disappeared. It doesn't show in "My Computer" it is not
accessible fro MSWord and does not show in Explorer.
Device Manager gives the following message "Windows cannot
load the device driver for this hardware. The driver may
be corrupted or missing (Code 39)" It worked fine before
the upgrade. Any suggestions??
Try the links below
In Win XP Will not read floppy drives or diskettes.
http://support.microsoft.com/default.aspx?scid=kb;en-us;282470
Floppy will not format under Win XP
http://www.kellys-korner-xp.com/xp_abc.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;140060&Product=win2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;140060
I think this is the 'current' hardware compatibility link for x86 and
caution,
if that's a new dell box, dell aint too good on following 'industry
standard'
PC clone rules. The biggest problems are usually in the video card
and
(you've learned this) scsi or ata disk controller. try at first:
http://www.sun.com/bigadmin/hcl/
Cause 1: This error can be caused if the Drive Image 2002 virtual
floppy files have been compressed by Windows XP. (The "Disk Cleanup"
feature in Windows XP has an option to compress files on NTFS
partitions if those files have not been accessed for a specific amount
of time.) When Drive Image reboots to true DOS mode to perform an
imaging task, it is unable to find the virtual floppy files it needs
to perform the task since DOS cannot access files that Windows XP has
compressed.
