::: Dean wrote:
::::: Hi as per subject windows xp update KB956841 will not install it
::::: has downloaded but fails when it comes to the install
::::: the screen states the following updates where not installed
::::: Security Update for Windows XP (KB956841)
:::::
::::: any assistance is apprecieted
::::: Dean
:::
:::
:::
::: Xposted to the Windows Update Newsgroups for your convenience.
:::
::: Due to insufficient information (like why did it fail to install,
::: error codes or the relevant part of the windowsupdate.log), who
::: knows -
:::
::: Please see:
http://support.microsoft.com/kb/956841
::: How to obtain help and support for this security update
:::
::: or
:::
::: Check for error codes -
::: On the WU Website, select your history of updates - now click on
::: failed update (red mark) and see if there is an error code.
::: If there is an error code, write it down and post back or in the
::: alternative, do a search for the error code.
:::
::: and/or
:::
::: How to view the Update log in Windows:-
:::
::: Click Start, and then click Run.
::: In the Open box, type: %windir%\windowsupdate.log
::: and then click OK.
:::
::: Scroll down towards the bottom for the latest entries to locate the
::: error code(s) associated with the latest failed attempt to
::: download/install. If appropriate copy and paste the error codes
::: into this thread so someone may be able to assist you. On the other
::: hand, you may be able to find the error code and other suggestions
::: by searching the Newsgroup.
:::
::: Also check Windows folder for file called KB956841.log if it exists
::: and post the contents of the failed update.
::: This may provide further clues as to why the update failed.
:::
::: How to read the Windowsupdate.log file:
:::
http://support.microsoft.com/kb/902093
:::
::: FYI - How to troubleshoot common Windows Update, Microsoft Update,
::: and Windows Server Update Services installation issues
:::
http://support.microsoft.com/kb/906602
:::
::: Updates are not installed successfully from Windows Update, from
::: Microsoft Update, or by using Automatic Updates after you perform a
::: new Windows XP installation or you repair a Windows XP installation
:::
http://support.microsoft.com/kb/943144
:::
::: You Cannot Install Some Updates or Programs
:::
http://support.microsoft.com/kb/822798
:::
::: You cannot install updates that you download from the Windows
::: Update Web site on a Windows XP-based computer
:::
http://support.microsoft.com/kb/934648/
:::
:::
::: --
:::
Dean wrote:
:: Hi
:: Tried the fix on the MS page
::
http://update.microsoft.com/microsoftupdate/v6/showarticle.aspx?articleid=17&ln=en&IsMu=True
:: but it did not fix the problem
::
:: Dean
::
:
Dean, see this KB article -
Error message when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site on a Windows XP-based
computer: "0x80070003"
http://support.microsoft.com/kb/916248
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org