Windows XP unexpected shut down

  • Thread starter Thread starter Lin
  • Start date Start date
L

Lin

Does anyone know why after using Internet for 5 minutes I
experience automatic shutdown by Windows XP with countdown
60,59,58,...0 automatic shutdown.
 
Lin;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 
I have the same problem. A friend asked me for help
becasue after 5 minutes she got the error message that the
system was shutting down as'Remote Procedure Call (RPC)
Service has terminated unexpectedly'. I suspected a virus
and found she had the W32.Blaster worm. I removed it but
we still get the problem with a different error message:
Generic Host Process for Win 32 Services encoutered a
problem
szAppName:svcgist.exe
szAppVer:5.1.2600.0
sz ModName: unknown
szModver:0.0.0.
offset:00000000
files in error report
C:\Document~1 ... svchost.exe.mdmp and
C:\Document~1 ...appcompact.txt

I still suspect another virus (even though an up todate
virus scan came up clear)and there are several trojans
which dump a file called svchost.exe - how do I tell the
difference between the trojan file and the legit Windows
file?

I'd appreciate any advice on this. Is it likely to be a
virus or is there some other cause?

thanks

Paul
 
Paul;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 
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