windows XP start up

  • Thread starter Thread starter Debbie
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Debbie

I have a desktop pc. Yesterday when I turned the pc on it came up with a blue
screen saying that it needed to check the disc. What is happening as I dont
have a great deal of knowledge about pc's. how do I fix this, it seems to
take a long time and seems to freeze on 5%. HELP please
 
Debbie said:
I have a desktop pc. Yesterday when I turned the pc on it came up with a
blue
screen saying that it needed to check the disc. What is happening as I
dont
have a great deal of knowledge about pc's. how do I fix this, it seems to
take a long time and seems to freeze on 5%. HELP please
Click to expand...


If the machine freezes while running chkdsk
the harddrive could be failing.
Since you are not familiar with computers you may want a shop to check it
out
 
Debbie

You have either shutdown incorrectly or the system has detected a
problem with your hard disk. A large hard disk and a slow system can
take a long time to complete. This is especially so if chkdsk is marking
off bad sectors of the hard drive. There have been reports of the
process taking 24 hours. It is best to be patient.

What stage is in progress?

An explanation of the new /C and /I Switches that are available to use
with Chkdsk.exe
http://support.microsoft.com/kb/314835/EN-US/#/


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
hiya,
it is at stage 2 of 3 and has been on 5% for the last 1 and 1/2 hours. It
was doing it yesterday as well. but didn't take this long to go through. It
comes up every time I tuen the pc on.
Debbie
 
Debbie said:
hiya,
it is at stage 2 of 3 and has been on 5% for the last 1 and 1/2 hours. It
was doing it yesterday as well. but didn't take this long to go through.
It
comes up every time I tuen the pc on.
Click to expand...

Yeah, that's not a good sign, and points to problems with the file system or
drive.

I would suggest that at this point, you stop and shut the system OFF, and
think about this question:

How valuable to you is the data on that system?

If the data is of value, don't restart the system. You may need help to
deal with the next step, but it's simple.

Get access to another system that has enough drive space to contain your
data, remove the drive from your system and attach it to that one. Locate
and copy the data over; don't miss things like mail and addresses, which are
often helpfully kept in hidden folders. Open various files to be sure that
they copied properly.

While the drive is out, look at the manufacturing date on the label. If
it's more than two years old, get a new one. Where I am, new 250 gig drives
are under $70.

Once that is done, you can take other actions to fix the problem, secure in
the knowledge that your data is safe and can be restored.

As it stands, every "repair" action you take puts the data at risk.

HTH
-pk
 
Debbie

You will have to leave it running. Let me know tomorrow if it completes.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
hi, thanks for all your help everyone, it was still frozen this morning, but
I remembered last night that it was still under extended waranty, so I
contacted acer and they are fixing the problem

Debbie
 
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