Jonathan said:
I allowed my system to shut down normally and then shut off the computer.
When powering it back up I get a message "A READ ERROR HAS OCCURRED", and
windows will not come up.
I ran the western digital "quick scan" on the "C" drive with no errors.
Looks like I may have lost some windows files, not sure.
1. How do I create a disk to boot my computer in DOS mode only so I can run
other tests on my C drive?
2. Any other suggestions on how to fix this problem without reinstalling
windows XP?
A "read error" message usually indicates a physical problem with the
hard drive, but it passes the manufacturer's diagnostic then it is
probably something with the data structure such as a cross-linked
file. You probably need to run CHKDSK /R on the drive.
There are 4 ways of doing this:
1. Soime computers with preinstalled Windows XP (Compaq is one) have
a startup menu that flashes for just a second or two when the computer
is powered on. One of the choices on this menu is to boot to the
Windows XP Recovery console. If your computer has this theen that is
what you need to do.
2. If you have a Windows XP installation CD rather than a "System
Recovery" disk or partition supplied by the manufacturer then you can
boot your computer with this CD and choose the Repair (Recovery
Console) option from the CD boot menu.
3. If your computer has a 3.5 inch diskette drive then you can
download a set of 6 disk images from
http://support.microsoft.com?kbid=310994 and use these diskettes to
boot the computer.
4. You can download Bart's PE Builder from
http://www.nu2.nu/pebuilder/ and create a bootable Windows XP CD. Boot
the computer with this CD and open a Command Prompt window.
Then when you have the computer booted with any of the 4 above methods
and it is at the command prompt enter the following command:
CHKDSK C: /R
That should resolve any problems with the disk data structure.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."