Windows XP slow logging on

  • Thread starter Thread starter Stevens
  • Start date Start date
S

Stevens

I have a laptop that is running Windows XP Pro SP2. It has been running just
fine. The user had someone install an external hard drive. Ever since then
when she hits ctrl/alt/del and logs in to our domain it takes about 4 to 5
minutes to get a desktop. Once that is up everything then seems OK. Any
ideas?

Thanks in advance
 
The external drive is having controller trouble. Probably the USB Root Hub
drivers, and they should be refreshed.
 
Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub device(s)
, Action menu, "Uninstall", (do Not put a check in 'delete driver") then
Action menu, "scan for hardware changes", to find the device drivers again
automatically.

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Mark L. Ferguson

Stevens said:
Thank you for your help. How do I go about refreshing the USB Root Hub
drivers?
Click to expand...
 
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