Windows XP Shutdown Issue

  • Thread starter Thread starter Chris Pohlad-Thomas
  • Start date Start date
C

Chris Pohlad-Thomas

I have a question regarding Windows XP shutting down. I have a user that,
occasionally when he goes to shutdown, it takes a little bit to shut down
and after it says Windows is shutting down it kind of hangs. The mouse is
still available, but it does not actually shut down or reboot. I ran
RegClean on it to see if it was a registry issue but it still seems to do it
some. It almost appears to me as though some program application is not
shutting down properly. Now, if he logs in and we tell it to reboot without
running programs it reboots just fine. Also, with some applications after
he runs them, it will reboot just fine. If I boot into windows, load the XP
cd in there and run a repair, should this fix it? Or does anyone else have
any other suggestions.

Chris
 
Chris said:
I have a question regarding Windows XP shutting down. I have a user that,
occasionally when he goes to shutdown, it takes a little bit to shut down
and after it says Windows is shutting down it kind of hangs. The mouse is
still available, but it does not actually shut down or reboot. I ran
RegClean on it to see if it was a registry issue but it still seems to do it
some. It almost appears to me as though some program application is not
shutting down properly. Now, if he logs in and we tell it to reboot without
running programs it reboots just fine. Also, with some applications after
he runs them, it will reboot just fine. If I boot into windows, load the XP
cd in there and run a repair, should this fix it? Or does anyone else have
any other suggestions.

Chris
Click to expand...

A program is hanging up. Running a repair install probably won't help.
See these two shutdown troubleshooting links:

http://aumha.org/win5/a/shtdwnxp.htm
http://www.mvps.org/sramesh2k/slowshutdown.htm
 
I had a similiar experience with XP and a CD-burning prog. What I had to do
was determine thru trial and error which app was being bad. Once identified,
get on the Net and search for existing problems with that app (usually from
the manufacturers website) and your OS. In my case, a small batch file
downloaded and ran fixed the issue in the app which prevented XP from
shutting down. Good luck!
 
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